Elite Bus Service Technician Level 3

A-Z Bus Sales, Inc.; Colton (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

A-Z Bus Sales, Inc. in Colton, CA seeks a Service Technician to perform vehicle repair and maintenance per dealer and factory standards with a focus on customer service excellence. Responsibilities include accurate time tracking in NetSuite, documenting repairs using the 3C method, and coordinating parts and tools.

The role involves road service calls, safety compliance, and maintaining service areas and certifications. Overtime and travel may be required.

Qualifications

• High school diploma is required.

Responsibilities

• Perform assigned work with excellence and high quality as efficiently as possible.
• Receive work orders and perform assigned tasks as required.
• Inspect assigned vehicle thoroughly to determine condition of vehicle requires any if additional and/or safety items require attention; report any problems.
• Accurately track the time spent on each job using the NetSuite application and record times in various segments of the work order.
• Write clear and concise descriptions or “stories” of the repairs performed on various segments of work order using the three “3” C method.
• Accurately track all parts and material needed to perform repairs using the NetSuite application.
• Road Service Calls – If qualified, travel to a customer’s location in a company service truck or with another authorized company driver to perform repairs at the customer’s location.
• Inform Service Management of any delays or problems with the assigned tasks.
• Maintain proper housekeeping of all work areas and tools.
• Verify security of all supplies and parts.
• Maintain all industry related and required Certifications.
• Conform with all regulations, policies, work procedures and instructions.
• Conform to all safety rules and use of appropriate safety equipment.
• All other reasonable duties assigned within a Service Technician role.

Skills

Technical Capacity

Problem Solving/Analysis

Leadership

Discretion

Education

High school diploma

A-Z Bus PDI Technician Certification Program

NFPA 70 – High Voltage Safety Certification (E.V. Tech.)

609 Certification

E.V. Power Drive Certified

Wheelchair Training (Inspection and Maintenance)

A/C Training

ASE Certification (F-!)

NGVI Certification

Class B Commercial Driver’s License

Passenger Endorsement

Airbrake

Tools

Cummins Engine Certifications

Job description

A-Z Bus Sales, Inc. in Colton, CA seeks a Service Technician to perform vehicle repair and maintenance per dealer and factory standards with a focus on customer service excellence. Responsibilities include accurate time tracking in NetSuite, documenting repairs using the 3C method, and coordinating parts and tools.

The role involves road service calls, safety compliance, and maintaining service areas and certifications. Overtime and travel may be required.