Senior Automotive Service Advisor | Weekdays, High Earnings

Promotive; Bear (DE); Sur place; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical insurance (after 6 months)

SIMPLE IRA with up to 3% company match

Life insurance

Disability coverage

Paid time off

Seven paid holidays

Uniforms provided

Paid training

Résumé du poste

ASAP Automotive & Transmission in Bear, Delaware, is seeking an experienced Automotive Service Advisor to join a busy, independent shop that has operated since 1988. This full-time role offers a Monday–Friday schedule with no weekends and a base salary plus commission.

You will greet customers, document symptoms, build repair estimates, and communicate with technicians to keep repairs moving efficiently. Experience with AutoLeap is a plus, and a strong focus on honesty and customer service is

Qualifications

• Minimum 5+ years of experience in automotive service advising
• Strong communication and customer service skills
• Ability to explain technical repairs clearly to customers
• Experience preparing repair estimates and presenting maintenance recommendations
• Organized and able to manage multiple repair orders

Responsabilités

• Greet customers and deliver an exceptional service experience from arrival through vehicle delivery
• Listen to customer concerns and document vehicle symptoms
• Build repair estimates and explain maintenance and repair services
• Communicate with technicians to ensure efficient workflow
• Keep customers informed on repair progress and timelines
• Present Digital Vehicle Inspection findings and recommendations
• Coordinate repair orders from check-in through final delivery
• Build long-term customer relationships through honesty and service excellence

Connaissances

Customer service

Communication

Repair explanations

Multi-tasking

Outils

AutoLeap

Description du poste

ASAP Automotive & Transmission in Bear, Delaware, is seeking an experienced Automotive Service Advisor to join a busy, independent shop that has operated since 1988. This full-time role offers a Monday–Friday schedule with no weekends and a base salary plus commission.

You will greet customers, document symptoms, build repair estimates, and communicate with technicians to keep repairs moving efficiently. Experience with AutoLeap is a plus, and a strong focus on honesty and customer service is