Senior Automotive Service Advisor – Excellent Benefits

Danbury Chrysler Dodge Jeep Ram; Danbury (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Wage & Bonus Plans

Medical coverage

Vision & Dental

401(k) through NADA Empower

Disability coverage

Paid vacation

Sick days

Paid holidays

Paid training

Career growth

Discounts on parts/services

Vehicle purchase program

OSHA-certified environment

Productive shop

Job summary

Danbury Automotive Group is seeking an Experienced Service Advisor to join our team in a fast-paced, customer-focused environment. This role emphasizes accurate issue determination, warranty verification, and precise repair-order preparation to support a highly productive shop.

We offer a strong benefits package, paid training, career growth opportunities, and a competitive wage/bonus plan to reward performance. Join a team dedicated to excellence and customer satisfaction.

Qualifications

• 3+ years service advisor experience.
• Stellantis or domestic certification preferred.
• High school diploma or equivalent.
• CDK and X-time experience a plus.

Responsibilities

• Communicate effectively with customers.
• Determine automotive issues.
• Verify warranty and service contract coverage.
• Develop cost estimates.
• Prepare and complete repair orders.
• Maintain customer rapport and service quality.
• Keep impeccable transaction records.
• Pursue continuing education to update knowledge.

Skills

Service advisor experience

Communication

Estimating

Problem solving

Quality focus

Education

High School Diploma or equivalent

Certification in Stellantis or domestic brands (preferred)

Tools

CDK

X-time

Job description

Danbury Automotive Group is seeking an Experienced Service Advisor to join our team in a fast-paced, customer-focused environment. This role emphasizes accurate issue determination, warranty verification, and precise repair-order preparation to support a highly productive shop.

We offer a strong benefits package, paid training, career growth opportunities, and a competitive wage/bonus plan to reward performance. Join a team dedicated to excellence and customer satisfaction.