Senior Auto Service Manager - Lead Team, KPI Driven, 401k

Sonic Automotive; Nederland (TX); On-site; USD 100,000 - 175,000; Full time

Benefits offered by this job

401k with company match

Paid Time Off

Employee discounts

Job summary

Philpott Motors in partnership with Sonic Automotive is seeking an experienced Service Manager to oversee the service department, drive customer satisfaction, and lead a team of service advisors and technicians to achieve performance goals.

The role requires 3+ years in service management within an automotive dealership, a solid understanding of repair processes, and strong leadership. This is a full-time position with comprehensive benefits and an annual OTE of $100,000–$175,000.

Qualifications

• 3+ years of experience as a Service Manager in an automotive dealership setting.
• Comprehensive understanding of automotive service repair and maintenance processes.
• Proficiency with dealership management software and other computer applications.

Responsibilities

• Lead and manage the service team, including service advisors and technicians, to maintain high levels of performance and customer service.
• Develop and implement service department processes to optimize efficiency and workflow.
• Monitor and analyze department KPIs to drive improvement and maximize profitability.
• Provide training, development, and mentorship to service team members.
• Maintain compliance with all dealership policies, procedures, and industry regulations.

Skills

Leadership

Customer service

Communication

Team management

Problem solving

Organizational skills

Education

High school diploma

Tools

Dealership management software

Job description

Philpott Motors in partnership with Sonic Automotive is seeking an experienced Service Manager to oversee the service department, drive customer satisfaction, and lead a team of service advisors and technicians to achieve performance goals.

The role requires 3+ years in service management within an automotive dealership, a solid understanding of repair processes, and strong leadership. This is a full-time position with comprehensive benefits and an annual OTE of $100,000–$175,000.