Automotive Service Manager — Lead High-Performance Team

Sonic Automotive; Glenwood Springs (CO); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

401k plan with company match

Paid Time Off accrual

Closed for Thanksgiving day and Xmas /

Employee discounts on purchasing andLe

Career advancement

Job summary

Sonic Automotive seeks an experienced Service Manager for our Colorado Mountain Location to oversee daily service operations, lead a team of advisors and technicians, and ensure exceptional customer satisfaction.

The ideal candidate has 3–5 years in automotive service management, strong leadership and communication skills, and proficiency with dealership software; the role offers full‑time hours and a lucrative compensation package.

Qualifications

• 3–5 years of experience as a Service Manager in an automotive dealership.
• Thorough knowledge of automotive service and repair processes.
• Proficiency with dealership management software.
• Strong customer service, communication, and leadership skills.
• Ability to lead, motivate, and develop a service team.

Responsibilities

• Lead and manage the service team to achieve performance goals.
• Develop and implement service processes to optimize efficiency.
• Ensure accurate service documentation and warranty claims.
• Monitor KPIs and drive profitability.
• Maintain compliance with dealership policies and regulations.
• Coordinate scheduling, labor, and cost control.

Skills

Customer service

Leadership

Communication

Team management

Problem solving

Education

High school diploma or equivalent

Tools

Dealership management software

Job description

Sonic Automotive seeks an experienced Service Manager for our Colorado Mountain Location to oversee daily service operations, lead a team of advisors and technicians, and ensure exceptional customer satisfaction.

The ideal candidate has 3–5 years in automotive service management, strong leadership and communication skills, and proficiency with dealership software; the role offers full‑time hours and a lucrative compensation package.