Senior Auto Service Advisor - High-Volume Shop (Sign-On)

Yes-Auto-Fix-; Houston (TX); On-site; USD 75,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee discounts on parts andservice

Employee Assistance Program (EAP)

Tuition reimbursement and paid професs

Job summary

Kingwood Tire & Auto in Kingwood, TX is seeking a seasoned automotive service advisor to run the front counter of a high-volume tire and auto repair shop. The role offers base pay with performance incentives and a sign-on bonus up to $10,000.

This senior position requires 5+ years of automotive service writing or management experience and a strong ability to sell repairs honestly while keeping technicians busy and customers satisfied.

Qualifications

• 5+ years as automotive service advisor, service writer, or service manager.
• Strong mechanical knowledge of diagnostics, repair, and maintenance.
• Leadership experience in an automotive service department.
• Proven record of hitting sales targets in auto repair.
• Experience with shop management software Tekmetric, Mitchell, Shop-Ware, or similar.
• Solid knowledge of tires, state inspections, brakes, and general repair.

Responsibilities

• Greet customers, write repair orders, and assess vehicle needs.
• Review DVIs and present recommended repairs with clear pricing.
• Explain findings in plain language to gain approvals.
• Sell repairs, tires, brakes, alignments, and preventive maintenance.
• Dispatch work to technicians and manage flow to keep vehicles moving.
• Track productivity and shop workflow with the service manager.
• Keep customers updated from drop-off to pickup.
• Document approvals, declines, and conversations in the system.
• Follow up to ensure customer satisfaction and handle escalations.
• Coach newer advisors and stay current on procedures.

Skills

Strong mechanical knowledge

Leadership experience

Proven sales target achievement

Multitask and stay organized

Customer-focused communication

Education

ASE C1 Service Consultant (preferred)

Tools

Tekmetric

Mitchell

Shop-Ware

Job description

Kingwood Tire & Auto in Kingwood, TX is seeking a seasoned automotive service advisor to run the front counter of a high-volume tire and auto repair shop. The role offers base pay with performance incentives and a sign-on bonus up to $10,000.

This senior position requires 5+ years of automotive service writing or management experience and a strong ability to sell repairs honestly while keeping technicians busy and customers satisfied.