Senior Auto Service Advisor | High-Volume Shop + Great Benefits

Titus-Will Chevrolet GMC Cadillac; Olympia (WA); On-site; USD 75,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) retirement plan

Paid training

Employee discounts

Paid time off

Job summary

A family-owned automotive group in Olympia seeks experienced Service Advisors to join their busy service department. This role offers strong earning potential and long-term career growth. Responsibilities include guiding customers through the service process, writing repair orders, and coordinating with technicians. Candidates should have over 3 years of experience, strong customer service skills, and a clean driving record. Comprehensive benefits include medical and dental insurance, and performance incentives.

Qualifications

• 3+ years of experience as a Service Advisor/Writer in a dealership or independent shop.
• Strong customer service and communication skills.
• Ability to thrive in a fast-paced, high-volume environment.
• Valid driver’s license and clean driving record.

Responsibilities

• Greet customers and guide them through the service process.
• Write accurate repair orders and clearly communicate service recommendations.
• Build trust and long-term customer relationships.
• Coordinate with technicians to ensure timely, high-quality repairs.
• Meet performance goals while delivering an excellent customer experience.

Skills

Customer service

Communication

High-volume environment

Job description

A family-owned automotive group in Olympia seeks experienced Service Advisors to join their busy service department. This role offers strong earning potential and long-term career growth. Responsibilities include guiding customers through the service process, writing repair orders, and coordinating with technicians. Candidates should have over 3 years of experience, strong customer service skills, and a clean driving record. Comprehensive benefits include medical and dental insurance, and performance incentives.