Senior Auto Property Damage Claims Specialist

Plymouth Rock Assurance; Uniondale (NY); Sur place; USD 50 000 - 80 000; Plein temps

Avantages offerts par ce poste

4 weeks accrued paid time off + 9 paid

Tuition Reimbursement

Health insurance from Day 1

Wellness program

401(k) matching

Paid family leave

Résumé du poste

Plymouth Rock Assurance is seeking an Auto Property Damage Claims Representative to manage Auto PD claims within the Auto PD Claim Unit. The role emphasizes exceptional customer service, patience, and professionalism in a fast-paced, high-call environment.

Key duties include policy analysis, claim investigation, reserves management, and resolving disputes with insureds, claimants, and brokers. A Bachelor’s degree and 2+ years of PD claim experience are required, with licensing in several states

Qualifications

• Bachelor’s degree required.
• A minimum of 2 years of related PD claim experience.
• Licensed in CT, NH, RI and other states preferred.
• Proficiency in Microsoft Office Suite.
• Ability to prioritize and manage multiple tasks effectively.
• Excellent communication, organizational, and customer service skills.

Responsabilités

• Investigate and interpret policy provisions to determine coverage for automobile property claims.
• Identify contested coverage claims that may require a roundtable discussion.
• Interview claimants, witnesses, and others to assess liability.
• Secure and analyze records to determine proximate cause, negligence, and damages.
• Evaluate and adjust reserves as necessary and dispatch field inspections.
• Negotiate and settle claims within authority or with supervisor guidance.
• Maintain follow-up on pending files and inform insureds, claimants, and brokers of status.
• Act as intermediary between company, vendors, and customers to resolve disputes.
• Ensure privacy guidelines are followed in claims handling.
• Backup to Commercial Claims handling.
• Investigate and initiate subrogation when applicable.
• Handle lawsuits or arbitrations related to auto property damage.

Connaissances

Communication

Customer service

Organization

MS Office

Formation

Bachelor’s degree

Outils

Microsoft Office Suite

Description du poste

Plymouth Rock Assurance is seeking an Auto Property Damage Claims Representative to manage Auto PD claims within the Auto PD Claim Unit. The role emphasizes exceptional customer service, patience, and professionalism in a fast-paced, high-call environment.

Key duties include policy analysis, claim investigation, reserves management, and resolving disputes with insureds, claimants, and brokers. A Bachelor’s degree and 2+ years of PD claim experience are required, with licensing in several states