Senior Auto Property Damage Claims Leader

Warrior Insurance Network; Bedford Park (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive Salaries

Training & Development

Medical and Dental

Long Term Disability

Job summary

First Chicago Insurance Company is seeking an Auto Claims Director on-site in Bedford Park, IL, to oversee a Property Damage Unit. The role includes guiding auto adjusters, ensuring compliant handling, and maintaining file quality and productivity.

The candidate should have 5+ years in auto liability property damage and at least 3 years in supervising adjusters, with strong leadership and communication skills to ensure high standards.

Qualifications

• 5+ years auto liability property damage claims experience.
• 3+ years of Supervising/Managing Auto Claims Adjusters.
• Strong technical and administrative background in auto claims handling.
• Ability to work independently on technical and administrative matters in accordance with company policy and procedures.
• Background in personnel selection, goal setting, monitoring and communicating performance.
• Good leadership, training and development skills.
• Excellent communication, interpersonal and organizational skills.
• On-Site position in Bedford Park, IL.

Responsibilities

• Lead, motivate, and provide direction to the unit auto adjusters.
• Conduct file and diary reviews for monitoring adjuster work and ensure documentation, fair claim settlements, and quality standards are met.
• Approve settlements within authority after coverage and facts investigation.
• Review reports and support procedures to improve settlement process and customer service levels.
• Oversee implementation and monitoring of procedures for effectiveness and compliance.
• Determine training needs and participate in programs for personnel and processes.
• Identify system issues and suggest enhancements.
• Manage administrative functions: review new losses, set performance objectives, conduct appraisals, daily file reviews for payments, direct activities with departments, conduct meetings, respond to inquiries, ensure compliance.

Skills

Leadership

Team management

Training and development

Communication

Education

Licensed claim adjuster/supervisor

Job description

First Chicago Insurance Company is seeking an Auto Claims Director on-site in Bedford Park, IL, to oversee a Property Damage Unit. The role includes guiding auto adjusters, ensuring compliant handling, and maintaining file quality and productivity.

The candidate should have 5+ years in auto liability property damage and at least 3 years in supervising adjusters, with strong leadership and communication skills to ensure high standards.