Senior Auto & Liability Claims Specialist

PMA Companies; Camp Hill (Cumberland County); On-site; USD 60,000 - 85,000; Full time

Job summary

PMA Companies in Camp Hill, PA, seeks a Claims Specialist - Auto and General Liability to investigate, evaluate, reserve and resolve auto, general liability and commercial property claims to achieve fair outcomes.

You will provide superior service to internal and external business partners and administer claims in a timely manner according to jurisdictional requirements, policy coverages and company guidelines.

Qualifications

• Bachelor's degree or equivalent experience required.
• 4 years of commercial claims experience required.
• Auto claims experience required; property and GL experience a plus.
• Experience handling litigated files required; municipal client experience preferred.
• Applicable adjuster licenses required.
• Familiarity with coverage, negligence principles, investigation and negotiation techniques.
• Strong organizational skills and detail oriented.
• Ability to work independently and handle multiple tasks with good judgment.
• Excellent verbal and written communication skills.
• Proficient in MS Office (Word, Excel, PowerPoint).

Responsibilities

• Promptly investigate all assigned claims for coverage, liability, damages, subrogation and contribution.
• Ensure timely disposition of all claims in accordance with regulatory requirements.
• Establish loss and expense reserves with documented rationale.
• Maintain and adjust reserves over the life of the claim.
• Notify claims management when exposure exceeds authority.
• Negotiate claims resolutions within granted authority.
• Develop action plans for claim resolution balancing cost and loss outcomes.
• Collaborate with internal and external partners to disposition claims.
• Manage service vendors to balance expenses and outcomes.
• Maintain knowledge of regulatory requirements for assigned territory.
• Execute best claim practices and guidelines.
• Communicate with internal/external customers on claim issues.

Skills

Organizational skills

Attention to detail

Verbal communication

Written communication

Judgment

Regulatory knowledge

Education

Bachelor's degree or equivalent experience

Tools

MS Office (Word, Excel, PowerPoint)

Job description

PMA Companies in Camp Hill, PA, seeks a Claims Specialist - Auto and General Liability to investigate, evaluate, reserve and resolve auto, general liability and commercial property claims to achieve fair outcomes.

You will provide superior service to internal and external business partners and administer claims in a timely manner according to jurisdictional requirements, policy coverages and company guidelines.