Senior Auto Claims Examiner

Chubb European Group Ltd.; Alpharetta (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

Chubb European Group Ltd. is seeking an experienced Claims Adjuster to analyze first reports, evaluate contract language, and promptly develop files for timely investigation and loss analysis.

The role emphasizes accurate reserves, effective negotiation, and proactive recovery while maintaining adherence to fair claims practices. Internal/external relations and mentoring of junior staff are key facets of the position.

Qualifications

• Full knowledge of insurance contracts, investigation techniques, legal requirements and insurance regulations.
• Ability to work effectively in teams and with a wide variety of people.

Responsibilities

• Analyze claims, analyze coverage and identify issues.
• Maintain active file diary and establish reserves.
• Pursue recovery and manage vendor costs.
• Communicate with internal/external customers and adjusters.
• Support catastrophe operations and overtime when needed.
• Serve as a technical resource to junior Adjusters.
• Aim for timely, accurate investigations and settlements.

Skills

Contract knowledge

Teamwork

Analytical thinking

Time management

Communication (verbal)

Communication (written)

Negotiation

Reserving

Innovative thinking

State licenses (as needed)

Education

Bachelor's degree or equivalent

Job description

Analyze first reports and promptly contact insured/claimants.

Effectively evaluate contract language and identify coverage issues.

Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.

Maintain an active file diary to move file toward resolution.

Establish accurate and timely reserves.

Recognize and pursue recovery.

Adhere to all statutory and regulatory fair claims practices.

Recognize and identify potential fraudulent claims.

Effectively manage the use, work product and expenses of outside vendors.

Effectively evaluate claim facts and negotiate claim settlements.

Develop and maintain strong business relationships with internal and external customers.

Serve as a technical resource to lesser experienced Adjusters on the team.

Successfully contribute to the development and delivery of the team’s goals, objectives and results.

Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES:

Full knowledge of insurance contracts, investigation techniques, legal requirements and insurance regulations.

Ability to work effectively in teams and with a wide variety of people.

An aptitude for evaluating, analyzing, and interpreting information.

Excellent skills in the areas of:

Organization

Time management and the ability to multi-task

Verbal and written communication

Negotiation and reserving

Innovative thinking

Current Claims Adjuster licenses in one or more states preferred but must be willing to obtain additional state licensures.

EXPERIENCE & EDUCATION:

Bachelor’s Degree or equivalent experience required.

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Job Info

• Job Identification 35456
• Job Schedule Full time
• Regular or Temporary Regular
• Job Category Claims Center Adjusting
• Business Unit United States
• Legal Employer ACE American Insurance Company