Senior Audio-Visual Technician – Classrooms & Events

The University of Chicago; Chicago (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

The University of Chicago seeks an experienced audio-visual technician to maintain and support classrooms, conference rooms, and event spaces across BSD buildings. You will install, configure, troubleshoot, and operate AV equipment and control systems, coordinating with IT to restore service.

You will guide end users, perform hardware and software upgrades, log work in ServiceNow, and help mentor student staff.

Qualifications

• Education: vocational training or equivalent experience in related field.
• 5-7 years of work experience in a related job discipline.
• Certifications: none required.

Responsibilities

• Provide AV support to BSD auditoriums, conference rooms, and classrooms.
• Guide end users through troubleshooting procedures.
• Perform upgrades to hardware and software.
• Log work in the ticketing system (ServiceNow).
• Intake work via phone, email, or ticketing system.
• Research and implement AV products and systems to improve services.

Skills

Audio-visual systems

Troubleshooting

End-user support

ServiceNow

Education

Vocational training

Tools

ServiceNow

Video conferencing

Digital media equipment

Job description

The University of Chicago seeks an experienced audio-visual technician to maintain and support classrooms, conference rooms, and event spaces across BSD buildings. You will install, configure, troubleshoot, and operate AV equipment and control systems, coordinating with IT to restore service.

You will guide end users, perform hardware and software upgrades, log work in ServiceNow, and help mentor student staff.