Senior AV Technician — Classrooms & Events Support

Biological Sciences Division at the University of Chicago; Chicago (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

The Biological Sciences Division (BSD) at the University of Chicago seeks an experienced Audio-Visual Technician to support BSD auditoriums, conference rooms, and classrooms across multiple buildings. You will install, configure, troubleshoot, and maintain AV equipment and control systems, coordinating with IT Services to restore service.

This role requires 5–7 years of related experience, vocational training, proficiency with Extron systems, and the ability to guide end users through

Qualifications

• Minimum 5–7 years of related work experience.
• Vocational training or equivalent in a related field.

Responsibilities

• Provide support to BSD auditoriums, conference rooms, and classrooms.
• Guide end users through troubleshooting procedures.
• Perform upgrades to hardware and software.
• Log work in ServiceNow ticketing system.
• Intake work via phone, email, ticketing system.
• Maintain security standards and protect data.

Skills

Extron experience

Troubleshooting

Attention to detail

Education

Vocational training or equivalent

Tools

ServiceNow

Job description

The Biological Sciences Division (BSD) at the University of Chicago seeks an experienced Audio-Visual Technician to support BSD auditoriums, conference rooms, and classrooms across multiple buildings. You will install, configure, troubleshoot, and maintain AV equipment and control systems, coordinating with IT Services to restore service.

This role requires 5–7 years of related experience, vocational training, proficiency with Extron systems, and the ability to guide end users through