Senior Audio-Visual Technician | Classroom & Event Support

The University of Chicago; Chicago (IL); On-site; USD 39,000 - 50,000; Full time

Job summary

The University of Chicago's Department BSD BIS - Audio Visual Support Service is seeking an experienced AV technician to maintain and support integrated audio-visual systems across BSD classrooms and conference spaces.

You will configure, troubleshoot, and upgrade equipment, and collaborate with IT teams to ensure reliable service during events, including projection and video conferencing. Extron experience and 5–7 years in related field preferred.

Qualifications

• Education: vocational training or equivalent experience in related field.
• Work Experience: 5–7 years of work experience in a related job discipline.
• Certifications:

Responsibilities

• Provide support to BSD auditoriums, conference rooms, and classrooms across several BSD buildings.
• Guide end users through troubleshooting procedures.
• Perform upgrades to hardware and software.
• Log work in ticketing system (ServiceNow).
• Intake work via phone, email, ticketing system.
• Recognize the importance of computer and data security and work with faculty and staff on adhering to the security standards of the organization.
• Research and analyze products and systems available in the marketplace and make recommendations to management.
• Research, develop, install, operate and troubleshoot audio-visual systems, such as video conferencing, digital media and desktop and network-based technologies.
• Provide projection services and presentation support for academic and public events within standard operating procedure.
• May provide informal mentorship to students in audio-video production.
• May provide informal training to other technicians and student staff.
• Perform other related work as needed.

Education

Vocational training or equivalent experience

Tools

Extron experience

Job description

The University of Chicago's Department BSD BIS - Audio Visual Support Service is seeking an experienced AV technician to maintain and support integrated audio-visual systems across BSD classrooms and conference spaces.

You will configure, troubleshoot, and upgrade equipment, and collaborate with IT teams to ensure reliable service during events, including projection and video conferencing. Extron experience and 5–7 years in related field preferred.