Senior Audio-Visual Field Specialist - Installations

CTI; Gresham (OR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary (DOE)

Employer-matched medical and dental

Employer matched 401K

Monthly bonus eligibility

Graduated PTO with holidays & floating

Gifts for life events

Cell phone reimbursement

Disability insurance

Job summary

CTI is a leading audio-visual provider seeking an Audio Video Field Specialist with at least 4 years of AV integration experience in installations, commissioning, and services. You will troubleshoot, perform preventative maintenance, and work with programmers to load updates, then configure and test final systems for client success.

The role emphasizes independent work, strong communication, and a customer-first approach.

Qualifications

• Education: Associates degree is preferred, but not required.
• Customer Service Experience: A must.
• Attitude and Aptitude: Eager to learn and tackle situations.
• AV/IT Networking: 4+ years of AV installations, commissioning and service.

Responsibilities

• Troubleshoot and resolve complex issues.
• Preventative maintenance to keep systems operating at optimum levels.
• Work with Programmers to load updated files.
• Complete final product configuration, testing and commissioning.
• Perform other tasks as assigned.

Skills

Customer service

Problem solving

Communication

Independent work

AV/IT Networking

Education

Associates degree (preferred)

Job description

CTI is a leading audio-visual provider seeking an Audio Video Field Specialist with at least 4 years of AV integration experience in installations, commissioning, and services. You will troubleshoot, perform preventative maintenance, and work with programmers to load updates, then configure and test final systems for client success.

The role emphasizes independent work, strong communication, and a customer-first approach.