Senior Atlassian Solutions Consultant | Remote/Hybrid

Logoslabs; San Francisco (CA); Hybrid; USD 120.000 - 190.000; Vollzeit

Benefits dieser Stelle

Stock options

Health insurance

Retirement plan

Career pathways program

Generous PTO

Rockettoria allowance

Scholarship & Learning

Zusammenfassung

ServiceRocket is seeking an experienced Atlassian Consultant to design and deliver high-quality solutions within our Service Delivery group. You will lead discussions with customers, translate business needs into technical plans, and guide adoption and scaling of Atlassian-based implementations across client environments.

Ideal candidates have 5+ years in Atlassian consulting, strong customer engagement skills, and fluency with Jira, Confluence, and Bitbucket.

Qualifikationen

• Bachelor's degree in Computer Science or related field.
• 5+ years of Atlassian consulting/administration experience.
• Proven track record with Jira, Confluence, Bitbucket setups and migrations.
• Strong customer engagement and consulting skills.
• Experience with Agile methodologies.
• Knowledge of scripting languages (Python, Groovy, etc.).
• Familiarity with ITIL/ITSM.
• UAT testing and test case development experience.
• Cloud technologies familiarity.

Aufgaben

• Design, develop, and implement high-quality Atlassian solutions.
• Facilitate customer discussions to extract requirements and plan implementations.
• Provide guidance and recommendations based on best practices.
• Support rollout, adoption, and scaling of solutions.
• Manage customer engagements including scheduling and communications.
• Advise on internal tools as a senior technical team member.
• Promote as a subject matter expert within the community.
• Assist with proposal development and SOW definitions.
• Engage with potential customers on sales calls as a technical resource.

Kenntnisse

Atlassian consulting

Jira administration

Confluence

Bitbucket

Customer engagement

Agile methodologies

Scripting (Python/Groovy)

ITIL/ITSM

Cloud technologies

Ausbildung

Bachelor’s degree in Computer Science or related field

Tools

Jira

Confluence

Bitbucket

Jobbeschreibung

ServiceRocket is seeking an experienced Atlassian Consultant to design and deliver high-quality solutions within our Service Delivery group. You will lead discussions with customers, translate business needs into technical plans, and guide adoption and scaling of Atlassian-based implementations across client environments.

Ideal candidates have 5+ years in Atlassian consulting, strong customer engagement skills, and fluency with Jira, Confluence, and Bitbucket.