Senior Atlassian Solutions Architect III

Denken Solutions, Inc.; Milpitas (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Denken Solutions, Inc. in Milpitas, CA is seeking an Atlassian expert for an on-site role to own our Atlassian ecosystem (Jira, Confluence, Jira Product Discovery) and enable a seamless Discovery-to-Delivery pipeline for flash memory and storage solutions.

You will build and govern Jira Software, JPD, and Confluence Cloud/Data Center, integrate with PLM/ERP tools, map multidisciplinary workflows, support Marketing packaging, and drive repeatable NPIs while training 200+ users.

Qualifications

• 5+ years hands-on Jira administration (Cloud/Data Center).
• Expert knowledge of custom issue types, complex workflows, and Jira Plans (Advanced Roadmaps).
• JPD Specialist: configuring Idea boards, views, and matrix layouts in Jira Product Discovery.
• Automation with Jira, JQL, ScriptRunner, REST APIs or Python for custom automation.
• Confluence macros and documentation governance for high-volume tech docs.

Responsibilities

• Build & Configure: Create and maintain Jira Software, JPD, and Confluence Cloud/Data Center instances tailored to consumer hardware product lines.
• System Integrity: Manage user provisioning, global permissions, and security groups while conducting regular audits to prune technical debt.
• Ecosystem Integration: Integrate the Atlassian suite with external engineering tools, PLM systems, and ERP platforms (e.g., GitHub, CAD management, or specialized compliance tools).
• Multidisciplinary Lifecycle Mapping: Map physical product development processes into existing digital workflows (ID process, Packaging Ops, Memory Qual Processes).
• Marketing & Packaging Pipelines: Build & maintain Jira processes for Marketing/Creative teams to track packaging artwork, labeling, and GTM assets.
• NPI Frameworks: Manage templates and project blueprints for New Product Introduction initiatives for consistency across storage categories.
• Hardware Tracking: Configure custom fields and linking strategies to track hardware attributes (SKUs, BOM references, regulatory certifications).
• JPD Implementation: Partner with Product Management to configure Jira Product Discovery for opportunity assessment and data-driven prioritization.
• Visibility & Reporting: Build dashboards for real-time milestones, release readiness, and cross-functional dependencies.

Skills

Jira Mastery

Advanced Roadmaps

JPD Specialist

Automation & Scripting

Confluence Wizardry

Education

BS in related field (preferred)

Tools

Jira Cloud

Jira Data Center

Jira Product Discovery

ScriptRunner

REST APIs

Python

Confluence

Job description

On-Site role

Job Description

• The Context: Engineering at client.
• client operates at the intersection of massive scale and precision engineering.
• Our product lifecycle, from initial concept and R&D to global manufacturing and retail, requires a perfectly tuned digital ecosystem.
• We are looking for an Atlassian expert to own this ecosystem, ensuring that our teams spend less time managing tools and more time building the future of flash memory and storage solutions.

The Mission

• You will be the primary builder of our Atlassian stack (Jira, Confluence, and Jira Product Discovery).
• Your goal is to create a seamless "Discovery-to-Delivery" pipeline.
• You’ll ensure that all the workstreams in the organization come together to seamlessly introduce new products into the market.

Key Responsibilities

Atlassian Platform Administration & Governance

• Build & Configure: Create and maintain Jira Software, JPD, and Confluence Cloud/Data Center instances tailored to consumer hardware product lines.
• System Integrity: Manage user provisioning, global permissions, and security groups while conducting regular audits to prune technical debt.
• Ecosystem Integration: Integrate the Atlassian suite with external engineering tools, PLM systems, and ERP platforms (e.g., GitHub, CAD management, or specialized compliance tools).

Hardware, Design & Asset Workflow Orchestration

• Multidisciplinary Lifecycle Mapping: Map physical product development processes into existing digital workflows (ex. Industrial Design (ID) process, Packaging Operations, Memory Qual Processes, etc.)
• Marketing & Packaging Pipelines: Build & maintain Jira processes for the Marketing and Creative teams to track packaging artwork, legal/regulatory labeling, and go-to-market (GTM) digital assets.
• NPI Frameworks: Manage templates and project blueprints for New Product Introduction (NPI) initiatives to ensure consistency across different storage categories.
• Hardware Tracking: Configure custom fields and linking strategies to track hardware-specific attributes such as SKUs, Bill of Materials (BOM) references, and regulatory certifications.

Product Discovery & Roadmap Leadership

• JPD Implementation: Partner with Product Management to configure Jira Product Discovery for opportunity assessment, data-driven prioritization, and insight gathering.
• Visibility & Reporting: Build sophisticated dashboards that provide real-time visibility into product milestones, release readiness, and cross-functional dependencies between ID, Engineering, and Marketing.

Knowledge Ecosystem & Training

• Enablement: Develop training materials and conduct workshops for a 200+ user base, championing best practices for agile methodologies and documentation.

Skills

Technical Requirements

• Jira Mastery: 5+ years of hands‑on administration (Cloud/Data Center).
• Expert knowledge of custom issue types, complex workflows, and Jira Plans (Advanced Roadmaps).
• JPD Specialist: Proven experience configuring Idea boards, views, and matrix layouts in Jira Product Discovery.
• Automation & Scripting: Deep proficiency in Jira Automation and JQL. Experience with ScriptRunner, REST APIs, or Python for custom automation is highly valued.
• Confluence Wizardry: Expertise in using advanced macros, blueprints, and content governance to manage high-volume technical documentation.

Education

• BS in related field preffered.

About us

At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.