Senior Solutions Engineer, Strategic (East & Central)

Atlassian Corp.; New York (NY); Remote; USD 139,000 - 219,000; Full time

Job summary

Atlassian is seeking a Senior Solutions Engineer, Strategic to partner with sales teams and executive stakeholders on large transformation deals, shaping engagement strategies and mapping customer needs to Atlassian products and platforms.

You will drive value-based demonstrations, collaborate across product and sales teams, and guide technical requirements to secure enterprise outcomes that unlock the power of Atlassian solutions.

Qualifications

• 5+ years of experience interacting with enterprise customers in a pre-sales capacity.
• Strong communication and multi-level presentation skills.
• Creative problem solver who translates business problems into Atlassian solutions.
• Comfortable in business and technical contexts, with executive-level engagement.

Responsibilities

• Partner with sales teams, partners and larger account teams on transformation deals in large, global accounts with multi-million dollar spend thresholds.
• Engage with customers at the C-level and other executives to build long-standing relationships.
• Lead customer discovery to map business problems to Atlassian products and solutions.
• Lead value-based demonstrations, standard and customized.
• Understand and guide customer technical needs in the sales process to gain buy-in.
• Collaborate with cross-functional teams to support the customer and advance shared goals.
• Document product feedback and competitive intelligence to influence product roadmap.

Skills

Pre-sales experience

Communication

Presentation

Executive relationships

Job description

Senior Solutions Engineer, Strategic (East & Central)

Sales | New York, United States | Remote, Remote | Austin, United States | Washington DC, United States | Full-Time

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Atlassian is looking for a Senior Solutions Engineer, Strategic for our strategic business that’s passionate about being a product expert in the sales cycle, solving our customer’s hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on!

In This Job, You Will:

Partner with sales teams, partners and larger account teams on transformation deals in large, global accounts with multi-million dollar spend thresholds

Engage and build relationships with customers at the C-level and other executive levels, driving to long-standing relationships across the organization

participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be

Probe for and identify additional opportunities for cross-product/solution expansion

investigate, discover, and assess client pain points

Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working

have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams

Lead compelling value-based demonstrations, both standard and customized

Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision

Proactively forge strong partnerships with your aligned strategic account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together

Help lead cross-functional teams to best support the customer and march toward the same goals

Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management

Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Geographic Pay Ranges

In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $168,300 - $219,725

Zone B: $151,271 - $197,493

Zone C: $139,506 - $182,132

Your Background:

We’re looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organization.

5+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done.

You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions.

You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences.

You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.

If you’re looking to be a cog in the system, this job isn’t for you. You’ve got a customer-centric mindset, with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs.

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

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