Senior Atlassian Platform Engineer — Jira & Confluence

Accenture Federal Services; Washington (District of Columbia); On-site; USD 78,600 - 160,200; Full time

Job summary

Accenture Federal Services seeks a Senior Enterprise Atlassian Engineer to lead enterprise Jira, Confluence, JSM and Crowd administration for a high-visibility national security mission. This hands-on role modernizes and scales collaboration platforms across multi-enclave environments in partnership with mission, security, IT and operations teams.

You will manage platform operations, implement workflows, automate configurations, oversee marketplace apps, and ensure compliance with ATO processes

Qualifications

• Active Top Secret clearance required.
• Minimum five years supporting enterprise IT platforms or collaboration ecosystems.
• Hands-on experience administering Jira, Confluence, and Crowd with workflow design, automations and plugin management.
• Familiarity with Linux administration, PostgreSQL and MySQL; knowledge of FISMA/ATO compliance.
• Excellent written and verbal communication; ability to engage stakeholders across teams.
• Agile/SAFe familiarity; ability to configure tools to reflect best practice delivery models.
• Able to work onsite in Washington, DC (5 days/week).

Responsibilities

• Drive, administer and scale Jira, Confluence, JSM, and Crowd for daily enterprise operations.
• Triage and resolve support tickets from access requests to advanced configuration changes.
• Improve workflows, fields, dashboards, reports, templates, and permission models.
• Manage marketplace apps, including installs, upgrades, troubleshooting, and performance checks.
• Oversee access and identity via Crowd, Microsoft Entra ID, and SSO integrations.
• Run platform operations — upgrades, patches, deployments, backups, logging and monitoring.
• Support compliance needs, including ATO documentation, audits and configuration baselines.

Skills

Top Secret clearance

Five years IT experience

Strong communication

Agile/SAFe

Tools

Jira

Confluence

Crowd

JSM

Job description

Accenture Federal Services seeks a Senior Enterprise Atlassian Engineer to lead enterprise Jira, Confluence, JSM and Crowd administration for a high-visibility national security mission. This hands-on role modernizes and scales collaboration platforms across multi-enclave environments in partnership with mission, security, IT and operations teams.

You will manage platform operations, implement workflows, automate configurations, oversee marketplace apps, and ensure compliance with ATO processes