Enterprise Atlassian Engineer

Accenture Federal Services; Washington (District of Columbia); On-site; USD 78,600 - 160,200; Full time

Job summary

Accenture Federal Services seeks a Senior Enterprise Atlassian Engineer to lead enterprise Jira, Confluence, JSM and Crowd administration for a high-visibility national security mission. This hands-on role modernizes and scales collaboration platforms across multi-enclave environments in partnership with mission, security, IT and operations teams.

You will manage platform operations, implement workflows, automate configurations, oversee marketplace apps, and ensure compliance with ATO processes

Qualifications

• Active Top Secret clearance required.
• Minimum five years supporting enterprise IT platforms or collaboration ecosystems.
• Hands-on experience administering Jira, Confluence, and Crowd with workflow design, automations and plugin management.
• Familiarity with Linux administration, PostgreSQL and MySQL; knowledge of FISMA/ATO compliance.
• Excellent written and verbal communication; ability to engage stakeholders across teams.
• Agile/SAFe familiarity; ability to configure tools to reflect best practice delivery models.
• Able to work onsite in Washington, DC (5 days/week).

Responsibilities

• Drive, administer and scale Jira, Confluence, JSM, and Crowd for daily enterprise operations.
• Triage and resolve support tickets from access requests to advanced configuration changes.
• Improve workflows, fields, dashboards, reports, templates, and permission models.
• Manage marketplace apps, including installs, upgrades, troubleshooting, and performance checks.
• Oversee access and identity via Crowd, Microsoft Entra ID, and SSO integrations.
• Run platform operations — upgrades, patches, deployments, backups, logging and monitoring.
• Support compliance needs, including ATO documentation, audits and configuration baselines.

Skills

Top Secret clearance

Five years IT experience

Strong communication

Agile/SAFe

Tools

Jira

Confluence

Crowd

JSM

Job description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands‑on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward!

The work

Senior Enterprise Atlassian Engineer – supporting enterprise‑level Jira and Confluence administration for a high‑visibility national security mission. This hands‑on role is critical to modernizing and scaling collaboration platforms across multi‑enclave environments. You’ll partner with mission, security, IT, and operations teams to deliver resilient, secure, and high‑performing Atlassian solutions that drive federal public safety and national security objectives. You’ll drive, administer and scale Jira, Confluence, JSM, and Crowd for daily enterprise operations; triage and resolve support tickets – from access requests to advanced configuration changes; improve workflows, fields, dashboards, reports, templates, and permission models; manage marketplace apps, including installs, upgrades, troubleshooting, and performance checks; oversee access and identity via Crowd, Microsoft Entra ID, and SSO integrations; run platform operations – upgrades, patches, deployments, backups, logging, and monitoring; and support compliance needs, including ATO documentation, audits, and configuration baselines.

What You Bring

• Active Top Secret clearance.
• Minimum five years supporting enterprise IT platforms or collaboration ecosystems.
• Hands‑on experience administering enterprise Jira, Confluence, and Crowd with focus on workflow design, automations and plugin management.
• Familiarity with Linux administration, PostgreSQL, MySQL, and FISMA/ATO compliance.
• Strong written and verbal communication; excels in stakeholder engagement and cross‑team collaboration.
• Comfortable operating in fast paced, dynamic environments; able to prioritize and deliver under shifting mission needs.
• Familiarity with Agile/SAFe; able to configure tools to reflect best practice delivery models and ceremonies.
• Ability to work onsite in Washington, DC (5 days/week).

Bonus Skills

• Experience in federal/high security or multi‑enclave environments.
• Experience integrating AI enabled capabilities (e.g., classifiers, intelligent routing) into enterprise collaboration platform.

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is $78,600—$160,200 USD. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement. Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an affirmative action employer for veterans and individuals with disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

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