Senior Atlassian Platform Architect: Jira, JSM & ITSM Automation

Datavant; Dover (DE); Presencial; USD 160 000 - 180 000; Tempo integral

Resumo da oferta

Datavant is seeking an Atlassian Platform Architect to lead the technical direction, architecture, health, and evolution of Jira, Jira Service Management, Confluence, and the broader Atlassian ecosystem.

This senior, hands-on role blends enterprise architecture with delivery: define target architecture and governance, design automations and integrations, oversee platform remediation, and mentor Jira admins while ensuring security, scalability, and maintainability.

Qualificações

• 6–8 years experience leading Jira and the Atlassian ecosystem within a large or complex organisation.
• Deep hands-on Jira Cloud and JSM expertise across workflows, schemes, custom fields, permissions, automation, security and project configuration.
• Strong technical experience with Forge, REST APIs, webhooks, workflow extensions and enterprise integrations.
• Experience defining enterprise architecture, platform governance, configuration standards, technical roadmaps and reusable design patterns.
• Experience designing JSM and ITSM solutions aligned with ITIL practices and an enterprise IT operating model.
• Strong knowledge of Atlassian Cloud identity and security, including Atlassian Guard, SAML, SSO, SCIM, provisioning and access controls.
• Direct experience working with both HIPAA and FedRAMP requirements and translating them into practical platform controls.
• Experience assessing platform health and leading remediation, migration, consolidation or transformation initiatives.
• Experience evaluating and governing Marketplace applications and other Atlassian extensions.
• Strong communication and stakeholder-management skills, with the ability to move confidently between strategy, technical design, hands-on delivery and team mentoring.
• A willingness to take ownership of a challenging environment, make clear technical decisions and drive issues through to resolution.

Responsabilidades

• Define and maintain the target architecture, technical strategy and prioritized roadmap for Jira, JSM, Confluence and the wider Atlassian ecosystem.
• Establish enterprise standards for data models, workflows, schemes, fields, permissions, automation, integrations, reporting and naming conventions.
• Take ownership of platform health and lead the remediation of configuration sprawl, technical debt, duplicate objects and inconsistent platform patterns.
• Design and implement complex solutions using Jira Automation, Rovo, ScriptRunner, REST APIs, webhooks and Marketplace applications.
• Define JSM and ITSM architecture supporting service requests, incidents, problems, changes, knowledge and asset management.
• Establish integration standards covering APIs, identity systems, authentication, data ownership, monitoring, error handling and recovery.
• Define security, privacy, availability, recoverability, performance, data-retention and audit requirements.
• Introduce architecture reviews, change controls and lifecycle-management processes that protect the platform while supporting delivery.
• Lead major platform remediation, consolidation, migration, redesign and integration initiatives.
• Evaluate Marketplace applications and emerging Atlassian capabilities, including Atlassian Intelligence and Rovo, based on security, privacy and maintainability.
• Partner with IT, Security, Privacy, Compliance, Enterprise Systems, Product and Engineering to translate requirements into sustainable technical solutions.
• Provide technical leadership to Jira administrators by reviewing complex changes, establishing reusable patterns, mentoring the team and taking ownership of high-risk work.
• Act as the senior escalation point for architectural issues, significant platform risks and complex technical decisions.
• Support licensing, application rationalization, vendor decisions and platform investment planning.

Conhecimentos

Jira

Atlassian ecosystem

Enterprise architecture

REST APIs

Security & privacy

Stakeholder management

Cloud identity & security

Project governance

Ferramentas

Forge

ScriptRunner

Webhooks

Rovo

Descrição da oferta de emprego

Datavant is seeking an Atlassian Platform Architect to lead the technical direction, architecture, health, and evolution of Jira, Jira Service Management, Confluence, and the broader Atlassian ecosystem.

This senior, hands-on role blends enterprise architecture with delivery: define target architecture and governance, design automations and integrations, oversee platform remediation, and mentor Jira admins while ensuring security, scalability, and maintainability.