Senior Atlassian Platform Admin — Jira & Confluence

FlightSafety International; Columbus (OH); On-site; USD 100,000 - 140,000; Full time

Job summary

FlightSafety International is seeking a Senior System Administrator for Jira and Confluence to ensure reliable, secure, and scalable platforms. You will implement complex workflows, manage permissions, upgrades, and integrations with enterprise systems, while providing Tier 2/3 support and thorough documentation.

The role requires 5–10 years of Jira/Confluence experience, strong Unix/Linux administration, and hands-on scripting.

Qualifications

• 5–10 years of experience as a System Administrator with hands-on Jira/Confluence administration.
• 5+ years of Unix/Linux system administration (RHEL/CentOS/Ubuntu).
• 3+ years of experience administering Atlassian tools in large enterprises (500+ users).
• Experience with Jira workflow design, custom fields, and permissions management.
• Experience migrating Atlassian platforms Server→Data Center or Cloud.
• Scripting/automation experience (Groovy, Python, Bash, or similar).
• Relational databases (PostgreSQL/MySQL/Oracle) in Atlassian backends.

Responsibilities

• Administer, configure, and maintain Jira and Confluence (Data Center or Cloud).
• Design complex Jira workflows, screens, and automation for multiple teams.
• Manage user provisioning, access controls, and security policies.
• Plan upgrades, migrations, and patch cycles with minimal downtime.
• Install and manage Atlassian Marketplace apps and plugins.
• Monitor performance, optimize JVM, DB queries, and caching for reliability.
• Develop integrations with CI/CD, LDAP/SSO, ServiceNow, Git, Slack.
• Provide Tier 2/3 support and troubleshoot issues across platforms.
• Create technical docs, runbooks, and end-user guidance.
• Participate in on-call rotation and occasional after-hours maintenance.
• Occasional travel.

Skills

Jira administration

Confluence administration

Unix/Linux administration

Atlassian REST APIs

Scripting (Groovy/Python)

LDAP/SSO integration

Database administration

Containerization (Docker/Kubernetes)

ITIL/ITSM knowledge

Education

Bachelor's degree

Tools

Jira

Confluence

Jira Service Management

ScriptRunner

Groovy

Python

Job description

FlightSafety International is seeking a Senior System Administrator for Jira and Confluence to ensure reliable, secure, and scalable platforms. You will implement complex workflows, manage permissions, upgrades, and integrations with enterprise systems, while providing Tier 2/3 support and thorough documentation.

The role requires 5–10 years of Jira/Confluence experience, strong Unix/Linux administration, and hands-on scripting.