Senior Atlassian Administrator: Jira, JSM & Confluence

Winsupply; Moraine (OH); Presencial; USD 110.000 - 150.000; Jornada completa

Descripción de la vacante

Winsupply is seeking an Atlassian Administrator to oversee Jira, JSM, and Confluence across the enterprise. You will optimize workflows, govern configurations, and drive secure collaboration between software development, product, and business operations.

You will manage user provisioning, SSO with Atlassian Guard/Okta, and integrations with CI/CD tools, monitoring platforms, and automation rules. Strong ITIL/Agile knowledge and certifications are preferred.

Formación

• 2–5+ years hands-on Jira/JSM/Confluence admin in an enterprise environment.
• Deep understanding of Atlassian Cloud architecture, JQL, automation rules, and scheme configurations.
• Strong ITIL/ITSM practices as applied to Jira Service Management.
• Strong understanding of Agile methodologies and mapping to Jira configurations.
• Familiar with Atlassian REST APIs and basic scripting (Python, JSON).
• Active Atlassian Certifications preferred (ACP-120/ACP-610, ACP-200/Confluence Administration).

Responsabilidades

• Serve as global administrator for Jira, JSM, Confluence, and Loom.
• Audit and standardize workflows and configurations across the Atlassian suite.
• Manage user provisioning, groups, and SSO with Atlassian Guard.
• Evaluate and manage third-party apps from Atlassian Marketplace.
• Integrate Atlassian products with Okta using Atlassian Guard (Access) for SSO/SCIM.
• Integrate Jira/Confluence with external CI/CD and monitoring tools via APIs.
• Lead migrations, upgrades, and consolidation as the organization scales.
• Design and maintain custom projects, workflows, permissions, and screens in Jira.
• Configure JSM for IT service desks with SLAs and queues.
• Develop Jira automation rules and complex JQL for reporting.
• Maintain Confluence hierarchy and Loom workspace.
• Provide internal support for Atlassian incidents and requests.
• Create training materials and guides; drive user adoption.
• Other duties as assigned.

Conocimientos

Jira Administration

Confluence Administration

Jira Service Management

ITIL/ITSM

Agile Methodologies

REST APIs

Scripting (Python/JSON)

Atlassian Certifications

Herramientas

Tempo add-ons

Okta

GitHub

GitLab

Jenkins

Datadog

Descripción del empleo

Winsupply is seeking an Atlassian Administrator to oversee Jira, JSM, and Confluence across the enterprise. You will optimize workflows, govern configurations, and drive secure collaboration between software development, product, and business operations.

You will manage user provisioning, SSO with Atlassian Guard/Okta, and integrations with CI/CD tools, monitoring platforms, and automation rules. Strong ITIL/Agile knowledge and certifications are preferred.