Senior Associate, Visual Merchandising

Wayfair; Boston (MA); On-site; USD 60,000 - 75,000; Full time

Job summary

Wayfair is seeking an experienced Visual Presentation Senior Associate to join our team. You will partner with Visual Leaders across SRBs—AllModern, Joss & Main, Birch Lane, Wayfair and Perigold—to plan and execute visual merchandising initiatives in physical retail environments.

The role focuses on seasonal changes, creative installs, signage, and training in store teams, driving a cohesive omni-channel brand experience while collaborating across merchandising, marketing, and operations to meet

Qualifications

• Physical retail experience required.
• 2+ years of visual merchandising experience.
• Ability to lift 40 lbs.
• Willingness to travel.
• Entrepreneurial spirit.

Responsibilities

• Plan and execute visual merchandising strategies across retail labs.
• Implement timelines and processes for seasonal milestones.
• Improve product merchandising to drive traffic and sales.
• Collaborate with Planning & Allocations and Curated Merchandising.
• Oversee in-season presentation management in stores.
• Deliver VM training to field teams.
• Liaise with internal partners across Merchandising, Marketing, Operations.
• Monitor industry trends to keep brands competitive.
• Support new store openings.
• Test, learn, evolve visual solutions.

Skills

Visual merchandising

Interior design

Collaboration

Time management

Adaptability

Excel

Google Workspace

Slack

Travel

Job description

Who We Are

The Wayfair Visual Merchandising team is a multi-talented group of strategic and innovative thinkers across many disciplines, partnering closely with cross functional teammates to catapult Wayfair to be the leading destination for all things home by developing engaging advertising campaigns, next-in-class consumer experiences, and scalable brand systems.

About The Job

Wayfair is seeking an experienced Visual Presentation Senior Associate to join our team. The Visual Presentation Senior Associate will work closely with Visual Leaders across all physical retail brands to support and implement visual merchandising initiatives. These initiatives will include seasonal merchandise changes, creative installs, signage and marketing rollouts and more. In addition, this role will own execution of VM training and development in our physical retail store teams.

The ideal candidate will have a track record of success in retail/visual presentation across multi-units, and will demonstrate an ability to confidently conduct and improve existing processes and influence home office and field teams to meet deadlines and collaborate toward a common goal. Comfortability with working in both store and corporate environments will be required to translate visual strategies into successful execution.

As Physical Retail is a new and growing team at Wayfair, the Visual Presentation Senior Associate will need to collaborate with many partner teams, continuing to optimize processes as we grow and scale. It will require flexibility and a scrappy, roll-up-your-sleeves mentality to succeed. This role will focus primarily on supporting one of Wayfair’s three specialty retail brands (SRBs), AllModern, and will also support Joss & Main, Birch Lane, Wayfair and Perigold store concepts when necessary.

What You’ll Do

• Plan and execute overall visual merchandising strategies within retail labs, ensuring strategy is in line with brand priorities to deliver a consistent omni-channel experience.
• Implement timelines and build processes to support seasonal visual merchandising milestones at SRB retail labs (mock stores).
• Implement creative product merchandising strategies seasonally to increase traffic, drive sales and foster customer satisfaction while adhering to brand’s creative direction and business objectives.
• Partner with Planning & Allocations and Curated Merchandising to react to assortment changes in-season or as needed.
• In partnership with the Visual Presentation Associate, oversee the in-season presentation management in stores to react to product sell through, inventory levels, out-of-stocks and spatial constraints to drive executional consistency across the fleet.
• Assist in integrating seasonal marketing strategy into physical retail experience.
• Partner with Visual Communications, Merchandising, and L&D teams to deliver VM training (standards guide, floorset direction, VM styling guardrails) to the field.
• Liaise with internal partners; including Merchandising, Marketing, Promotion, Operations, and Planning/Allocations.
• Keep abreast of industry and market trends, competitive set, research lifestyle and design trends that will inform the merchandising strategy and keep each brand competitive and relevant in our ever evolving retail landscape.
• Test, learn, and evolve visual solutions and compare results.
• Support new store openings.

What You’ll Need

• Physical retail experience required, with preferred experience in supporting New Store Openings (NSOs) and an entrepreneurial spirit.
• 2+ years of visual merchandising experience
• Passion for interior design and home decor trends
• Able to collaborate across the organization to achieve objectives
• Strong multitasking and time management skills
• A positive attitude and a willingness to learn
• Adaptability to organizational changes
• High degree of integrity and confidence in one’s abilities
• Evidence of “scrappy startup execution” and a “get it done” attitude when time is tight and stakes are high
• Thrives in a high-growth, ambiguous environment
• Proficiency in Excel and/or comfort with using Google Workspace and Slack
• Able to lift 40 lbs
• Travel required

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [e-mail].