About the Role
The role supports the Manager, VAPPs, in shaping how vehicles access and park at venues across Los Angeles for the 2028 Olympic and Paralympic Games. It involves allocating and distributing Vehicle Access and Parking Permits (VAPPs) to internal and external stakeholders while maintaining accurate permit data and moving requests forward. In the lead-up to the Games, the postholder helps establish processes, training, and stakeholder communication to make the permit programme dependable. At Games time, the role leads a shift in the VAPP Office, providing live operational support. The work helps athletes, partners, and workforce arrive smoothly, contributing to secure, well-organised venues and a Games experience that leaves a lasting impact on Los Angeles.
Key Responsibilities
- Engage with internal and external stakeholders to understand vehicle access and parking needs and answer permit questions.
- Assist the VAPP Manager with the allocation and distribution of Vehicle Access and Parking Permits across stakeholder groups.
- Track permit requests, allocations, and distribution, maintaining accurate records and reports that inform planning decisions.
- Develop and deliver presentations and training that help stakeholders and teammates understand VAPP policies and processes.
- Lead a shift providing live support from the VAPP Office at Games time, resolving access and parking issues as they arise.
- Perform other duties as required, with the role evolving over time and potentially including operational responsibilities during the Olympic and Paralympic Games.
Required Experience & Qualifications
- 4+ years of professional experience in transportation, logistics, or operations, with the flexibility to adapt as plans and priorities change.
- Strong communication skills, with the confidence to present, train, and explain permit processes clearly to stakeholders at every level.
- Proven experience in data tracking and management, using advanced Excel functionalities and LA28 dedicated tools to maintain accurate allocation records, trackers, and reports.
- Strong computer literacy and time management skills, with the ability to prioritise conflicting demands and meet fixed deadlines.
- Rapid decision making under time pressure, with sound judgement when resolving live access and parking issues.
Preferred Skills
- Experience supporting events or large-scale event operations.
- Proficiency in Spanish, French, or other languages.
- Experience with stock management or inventory tracking.
- Team leadership experience, including guiding colleagues through a shift.
- Experience working in complex, multi-stakeholder environments.
Workplace
- Available to work onsite in the Downtown Los Angeles-based office.
- The majority of work is conducted in an office setting, requiring extended periods using computers, phones, and other office equipment.
- The office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.
- Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.
- May be required to lift and carry bulky and/or heavy boxes.
- Relocation assistance is not provided for any positions.
- Applications are welcome from candidates based outside the Los Angeles area, provided they are able to work on-site in LA.
Salary
- The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role.
- All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law.
Benefits & Perks
- A front-line role shaping how stakeholders and vehicles reach venues during the Games.
- Hands-on experience helping create a permit programme from planning through live operations.
- Cross-functional exposure across transport, venue, and partner teams that builds durable skills.
- A collaborative team that values accuracy, ownership, and clear stakeholder communication.
About the Company
LA28 strives to build a team that is inclusive and encourages qualified candidates of all backgrounds, perspectives, and identities to apply, assessing applications based on relevant skills, education, and experience a candidate can add to the team.