Senior Associate, Technology Communications Business Partner

New York Life Insurance Co; New York (NY); Hybrid; USD 95,000 - 145,000; Full time

Job summary

New York Life Insurance Co. is seeking a Senior Associate, PF4, Technology Communications Business Partner to develop and execute internal and external communications strategies for the enterprise Technology organization.

The role sits at the intersection of communication, technology, and organizational change, driving large-scale transformation initiatives and elevating brand visibility. You’ll advise senior Technology leaders, lead organizational change communications, and partner with the

Qualifications

• Bachelor’s degree in Communications, Public Relations, English, Journalism, or a related field.
• 7–10 years of corporate communications experience with internal and external focus.
• Ability to distill complex topics into clear narratives.

Responsibilities

• Serve as a trusted communications advisor to senior Technology leaders, developing engagement strategies.
• Lead internal communications for organizational change within the Technology team.
• Support external communications to elevate the Technology organization’s visibility, including media engagement.
• Craft leadership messages, talking points, video scripts, internal articles, and press materials.
• Collaborate with functions like change management, talent, and training to align with enterprise priorities.

Skills

Strategic communications

Internal communications

External communications

Leadership messaging

Executive collaboration

Change management

Project management

Writing skills

Media relations

Hybrid work

Education

Bachelor’s degree in Communications

Job description

Location Designation: Hybrid – 3 days per week

Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

Senior Associate, PF4, Technology Communications Business Partner

Role Overview:

New York Life’s Corporate Communications team is seeking a strategic, proactive, and collaborative communicator to serve as a Technology Communications Business Partner. This individual will develop and execute both internal and external communications strategies in support of our enterprise Technology organization.

This role is uniquely positioned at the intersection of communication, technology, and organizational change. The Senior Associate will lead communications efforts that support large-scale transformation initiatives, while also enhancing the visibility of the Technology organization through internal brand elevation and external media engagement.

What You’ll Do:

• Serve as a trusted communications advisor to senior Technology leaders, developing and executing strategies that drive engagement, awareness, and alignment across internal and external audiences.
• Lead internal communications efforts in support of organizational change within the Technology team, helping employees understand, engage with, and adapt to evolving priorities, new ways of working, and strategic transformation initiatives.
• Support external communications efforts that elevate the visibility of New York Life’s Technology organization, including media engagement, reputation-building activities, and collaboration with the Employer Brand team to help attract top technology talent.
• Craft high-quality communications including leadership messages, talking points, video scripts, internal articles, press materials, and more that reflect the voice, goals, and values of the Technology organization.
• Collaborate across the enterprise with functions such as change management, talent, and training to ensure communication efforts are timely, consistent, and aligned with enterprise priorities.

Required Skills:

• Bachelor’s degree in Communications, Public Relations, English, Journalism, or a related field
• 7-10 years of experience in corporate communications, with demonstrated success in both internal and external communications
• Proven ability to drive change communications in a large, complex organization; experience supporting enterprise-level transformation initiatives
• Excellent writing, editing, and storytelling skills with the ability to distill complex or technical topics into clear, compelling narratives
• Strong project management and strategic planning capabilities; able to manage multiple high-impact projects simultaneously
• Proven ability to collaborate with senior executives and provide thoughtful, strategic communications counsel
• Comfortable navigating a hybrid environment with both in-office and virtual collaboration

Preferred Skills:

• Communications experience in a technology-focused environment, whether corporate or startup
• Familiarity with AI tools in support of communications
• Familiarity with media relations or working with PR agencies to develop external messaging
• Knowledge of organizational development, change management principles, or employee experience strategy
• Prior experience working within a regulated or matrixed enterprise environment

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Pay Transparency:

Salary Range: $95,000-$145,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits:

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

Our Commitment to Inclusion:

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We’re proud that due to our mutuality, we operate in the best interests of our policy owners.

Job Requisition ID: 92287

About NY Life Insurance Company

Diversity & Humanity-two values that are deeply rooted in the New York Life culture and have laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. At New York Life you become a valued part of a welcoming, inclusive, and caring culture that has a long-standing legacy in stability and growth. The strength of New York Life revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance, and we want you to be a part of our legacy.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of a diverse team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.