Senior Administrative Assistant

New York Life Insurance Co.; New York (NY); Hybrid; USD 74,000 - 105,000; Full time

Benefits offered by this job

Leave programs

Adoption assistance

Student loan repayment programs

Job summary

New York Life Insurance Co. in New York is seeking a Senior Administrative Assistant to support two or more executive officers within the Enterprise Technology Services Department.

You will manage calendars, coordinate meetings, prepare materials, and handle sensitive information with professionalism. The role emphasizes discretion, proactive problem-solving, and the ability to adapt to shifting priorities in a fast-paced environment, with hybrid work and opportunities to contribute to strategic

Qualifications

• 5–7 years of administrative support experience, incl. 3 years supporting senior executives.
• Bachelor’s degree preferred.
• Team player with discretion and professionalism.

Responsibilities

• Manage VP calendar(s): balance and prioritize demands, handle changes, resolve conflicts.
• Prepare and distribute meeting materials, agendas, and follow-ups.
• Onboard new employees and assist HR/divisional managers.
• Plan internal and external events and coordinate meetings.
• Process travel and expense reports; handle sensitive information with discretion.
• Capture meeting notes and coordinate input from stakeholders; support AI-enabled efficiency.

Skills

Microsoft Office Suite

Organizational skills

Multitasking

Attention to detail

Verbal and written communication

Discretion & confidentiality

Education

Bachelor’s degree preferred

Job description

Location Designation: Hybrid - 3 days per week

Technology, Data, AI And Ventures

Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes.

Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era - all backed by the stability and purpose of a mutual company built to last.

The Senior Administrative Assistant will provide high-level support to two or more Executive Officers and their teams within the Enterprise Technology Services Department. This role requires strong organizational skills, excellent communication abilities, adaptability to shifting priorities, and discretion in handling sensitive information. The ideal candidate thrives in a fast-paced environment, collaborates effectively with other administrative staff, and demonstrates a proactive, solution-oriented approach.

What You’ll Do

Executive & Team Support

• Manage VP calendar(s): balance and prioritize demands on time, handle last-minute changes, and resolve scheduling conflicts.
• Provide administrative support to the team, including attendance tracking, supply ordering, and coordinating meetings.
• Prepare and distribute meeting materials, presentations, agendas, and follow up on action items.
• Maintain and update organizational charts.
• Provide back-up support to other technology assistants.
• Assist HR and divisional managers with onboarding of new employees.

Event Coordination & Special Projects

• Plan and coordinate internal and external events, meetings, and conferences.
• Manage special projects and initiatives assigned by executives.

Expense & Information Management

• Process and reconcile travel and expense reports.
• Manage secure and sensitive information with discretion and professionalism.

Meeting Execution & Coordination

• Schedule rooms and ensure environment is appropriate for attendees.
• Prepare and distribute agendas and materials in advance.
• Coordinate input from multiple stakeholders.
• Support speaker and attendee preparation.
• Ensure A/V needs are met and technology functions smoothly.
• Capture meeting notes and follow-ups, leveraging AI tools for efficiency.

What You’ll Bring

Administrative Skills

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking abilities.
• Attention to detail and problem-solving skills.
• Ability to work independently with minimal supervision.
• Excellent verbal and written communication skills.
• Professional demeanor and ability to maintain confidentiality.

Key Competencies

• Interpersonal Skills: Build and maintain strong working relationships with stakeholders at all levels.
• Time Management: Prioritize tasks effectively to meet deadlines.
• Flexibility: Adapt quickly to changing priorities and unforeseen challenges.
• Initiative: Proactively seek opportunities to support executives and improve processes.
• Sense of Urgency: Demonstrates awareness of business-critical priorities.

Qualifications

• Minimum 5-7 years of administrative support experience, including at least 3 years supporting senior executives.
• Bachelor’s degree preferred.
• Team player with a commitment to discretion and professionalism.

Job Level: LEVELAA4

Pay Transparency

Salary Range: $73,500-$105,000

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities - inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

Our Commitment to Inclusion

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broader range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.