Senior Associate - Foundational Business Communications

New York Life; New York (NY); Hybrid; USD 100,000 - 140,000; Full time

Job summary

New York Life is seeking a Senior Associate, Foundational Business Communications to lead strategic internal and external communications, elevating employee engagement, executive visibility, and reputation. The role emphasizes collaboration across Corporate Communications and other teams.

Ideal candidates have 8-10 years in corporate communications, with in-house Fortune 500 experience, and strong writing, speaking and analytical skills.

Qualifications

• 8-10 years of corporate communications experience; in-house at a Fortune 500 company preferred
• Proactive client relationship manager with senior stakeholder advisory experience
• Strong writing, listening, presentation and communications skills
• Experience with change and culture initiatives; ability to navigate ambiguity

Responsibilities

• Develop and advance strategic internal and external communications initiatives
• Support programs to enhance corporate reputation and executive visibility
• Write leadership messages, press releases, intranet content, speaking points, video scripts and social content
• Help measure outcomes with metrics, intranet usage, pulse surveys, and earned/social media metrics
• Collaborate across Corporate Communications and related teams to deliver high-quality support

Skills

Internal communications

External communications

Stakeholder management

Writing skills

Presentation skills

Education

Bachelor's degree in Communications, English, Journalism or related field

Job description

Location Designation: Hybrid - 3 days per week

Sr. Associate - Foundational Business Communications

Location Designation: Hybrid - 3 days per week

This position is hybrid - Tuesday - Thursday in the New York Office and Monday and Friday work from home.

Role Overview:

We are seeking a Senior Associate, Foundational Business (FB) Communications, to join our team. This individual will be responsible for developing and advancing strategic internal and external communications initiatives to enhance employee engagement, executive visibility, and reputation.

What You’ll Bring:

• As a member of the Foundational Business Communications team, serve as key contributor to support both internal and external communications deliverables for a diverse set of businesses and leaders.
• Support development of programs that advance corporate reputation and drive positive outcomes for Foundational Business leaders; raise the overall profile of the FB strategy and major priorities among internal and external stakeholders, delivering both proactive and reactive support.
• Write and prepare a variety of important materials including leadership messages, press releases, intranet content, speaking points, video scripts, social media content, and presentations, as required.
• Help develop and expand measurement best practices, including gathering and interpreting metrics to ensure communications projects deliver results – this includes analyzing intranet usage statistics, preparing and delivering employee pulse-surveys, and helping to manage earned and social media metrics.
• Leverage feedback, best practices, and expertise to provide best-in-class communications support, including the testing, learning and onboarding of new GenAI capabilities and Continuous Improvement.
• Work collaboratively with colleagues across Corporate Communications, including Corporate Design, Editorial, Digital, Video/Meetings, Content Strategy, and Employee Social Engagement.
• Ensure customer delight among partners and clients through professionalism, responsiveness, and attention to detail.

What You’ll Bring:

• 8-10 years of corporate communications experience, with at least 5 years of in-house experience at a Fortune 500 company required, preferably in the financial services industry.
• Proactive client relationship manager, with experience providing advice and counsel to senior stakeholders.
• Demonstrated track record of achievement and excellence in a world‑class organization.
• Collaborative team player with executive presence and experience participating in and managing cross‑functional projects.
• Ability to navigate a complex organization and operate within ambiguity is a must.
• Experience with change management and culture change initiatives.
• Excellent organizational skills with strong attention to detail.
• Ability to work effectively in a fast‑paced environment and manage multiple projects simultaneously.
• Excellent writing, listening, presentation and communications skills.
• Bachelor’s degree in Communications, English, Journalism or related field.
• Hybrid environment: Office Tuesday through Thursday, working from home Mondays and Fridays.

#LI-VL1 #LI-HYBRID

Pay Transparency

Salary Range: $95,000-$145,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Pay Transparency

Salary Range: $100,000-$143,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem‑solving, and purpose‑driven innovation. Here, you’ll find the rare balance of long‑standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.

Recognized as one of Fortune’s World’s Most Admired Companies

New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 93265