Senior Associate Product Manager, Servicing & AI Tools

Capital One; New York (NY); Hybrid; USD 121,000 - 138,000; Full time

Job summary

Capital One is seeking a Senior Associate, Product Manager for the Small Business Bank Associate Servicing Product Management team. This role partners with tech, operations, and business stakeholders to equip servicing associates with tools, including AI-enabled resources, to enhance customer experiences.

You will help reimagine servicing processes, collaborate across functions, and deliver value through data-driven product solutions while aligning with Capital One's hybrid work model.

Qualifications

• Bachelor’s Degree or military experience.
• At least 2 years of experience in Product Management.
• Experience translating business strategy into consumer digital products.
• Experience with data environments (data lakes, Snowflake, APIs, Streams).

Skills

Product Management

Cross-functional collaboration

Data-driven decision making

Education

Bachelor’s degree or military experience

CS/Engineering degree preferred

Tools

Snowflake

APIs

Data lakes

Streams

Job description

Capital One is seeking a Senior Associate, Product Manager for the Small Business Bank Associate Servicing Product Management team. This role partners with tech, operations, and business stakeholders to equip servicing associates with tools, including AI-enabled resources, to enhance customer experiences.

You will help reimagine servicing processes, collaborate across functions, and deliver value through data-driven product solutions while aligning with Capital One's hybrid work model.