Senior Associate, IT Transformation & Digital Modernization

Ankura; Miami (FL); Hybrid; USD 65,000 - 155,000; Full time

Job summary

Ankura seeks a Senior Associate to support IT assessments, transformation programs, and operational improvements across client engagements. This role blends hands-on analysis with project execution, client collaboration, and coordination of defined workstreams.

Based in any US office, you will evaluate IT operations, cloud environments, applications, and service delivery while working with senior team members to develop recommendations and support implementation of practical improvements.

Qualifications

• Two to six years of IT operations/consulting experience.
• Experience with IT assessments and transformation programs.
• Familiarity with IT service management processes (ITSM).
• Strong analytical and problem-solving skills.
• Ability to translate technical issues into business implications.
• Proficient in Excel and PowerPoint.
• Experience with cloud platforms and IT financial analysis is preferred.

Responsibilities

• Support IT assessments, transformation programs, and operational improvements.
• Analyze data to identify performance gaps and opportunities.
• Document current-state IT environments and processes.
• Develop IT strategies, roadmaps, and governance frameworks.
• Collaborate with client teams to implement improvements.
• Prepare executive-level presentations translating findings to actions.
• Lead workstreams with timelines, dependencies, and risks.
• Provide guidance to junior team members as appropriate.

Skills

IT operations

Analytical thinking

Project management

Communication

Stakeholder management

Multidisciplinary teamwork

Education

Bachelor's in IT/CS

Tools

Excel

PowerPoint

Cloud platforms

Job description

Ankura seeks a Senior Associate to support IT assessments, transformation programs, and operational improvements across client engagements. This role blends hands-on analysis with project execution, client collaboration, and coordination of defined workstreams.

Based in any US office, you will evaluate IT operations, cloud environments, applications, and service delivery while working with senior team members to develop recommendations and support implementation of practical improvements.