About the Role
Leading up to the Games, the Senior Associate, EVS Spectator Communications helps shape how millions of spectators experience the LA28 Olympic and Paralympic Games by creating clear, engaging communications for fans, volunteers, staff and operational stakeholders. Partnering with Event Visitor Services and cross-functional teams, the role establishes the spectator communications approach from the ground up and turns operational plans into accessible, inclusive messages that help every visitor feel informed, welcome and ready to enjoy the Games.
Key Responsibilities
- Support the development and execution of spectator communications plans across every Event Visitor Services touchpoint.
- Create clear, concise and engaging content for spectators, volunteers, staff and operational stakeholders across written, video and presentation formats.
- Partner with EVS functional teams and cross-functional stakeholders to keep communications accurate, consistent and aligned with LA28 standards.
- Develop training content and materials that prepare workforce members to support spectators through operational readiness milestones.
- Manage communication deliverables, schedules and project tracking to support event readiness and enhance the overall guest experience.
Required Experience & Qualifications
- Proven experience (4+ years) working in communications, public relations, event communications or a closely related professional field.
- Strong writing, editing and storytelling skills, with a proven ability to create clear, concise and engaging content for varied audiences.
- Excellent English communication and presentation skills, with strong written and oral delivery, even under tight deadlines.
- Ability to collaborate effectively across cross-functional teams and build credibility, respect and trust with internal and external stakeholders.
- Bachelor's degree or equivalent relevant professional experience.
Preferred Skills
- Relevant qualifications in communications or a related field.
- Experience within an international sports or major events organisation.
- Proficiency with Microsoft Office for content and project delivery.
- Strong attention to detail and high standards for quality.
- Skilled at managing multiple detailed tasks under tight timelines.
- Knowledge of local Los Angeles culture and communities.
Workplace
- Available to work onsite in LA28's Downtown Los Angeles-based office.
- LA28 does not provide relocation assistance; applications from outside Los Angeles are welcome if the candidate is able to work on-site in LA.
- The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones and other office equipment.
- The LA28 office is an open floorplan environment; employees must be able to work efficiently in an open cubicle environment.
- Hours of work may vary, including evenings, weekends and holidays, especially during peak event periods.
- The role may evolve over time and includes performing other duties as required, potentially including operational responsibilities during the Olympic and Paralympic Games.
Benefits & Perks
- The chance to help deliver a once-in-a-generation Olympic and Paralympic Games in Los Angeles.
- Purpose-driven work that shapes the spectator experience for millions of fans worldwide.
- A collaborative, inclusive and diverse team guided by the values of the Movement.
- Room to grow your skills while creating something that has never existed before.