Senior Associate Director, Admissions Operations

University of Cincinnati; Cincinnati (OH); Hybrid; USD 44,000 - 73,000; Full time

Benefits offered by this job

Tuition remission

Retirement plans (OPERS/STRS)

Health coverage (medical/dental/vision

11 paid holidays

Paid parental leave

Professional development

Job summary

University of Cincinnati invites applications for an Admissions Operations role within the Lindner Admissions Office. You will help manage undergraduate and graduate recruitment workflows, using Slate CRM to ensure a responsive, applicant-centered experience aligned with enrollment goals.

Responsibilities include overseeing processes, dashboards, and event support, with opportunities to lead and mentor admissions staff. Hybrid work schedule available after training; Ohio/tri-state area preferred.

Qualifications

• Five (5) years of experience in admissions.
• Previous supervisory experience.
• Some positions may require specialized experience.
• Slate CRM experience is a plus.

Responsibilities

• Manage operational aspects of recruitment, yield, and admissions events, including Slate event configuration, registration processes, attendee communications, attendance tracking, post-event reporting, and assessment of event effectiveness to support enrollment goals.
• Develop and maintain operational dashboards, enrollment funnel reports, event performance metrics, application processing reports, communication engagement analyses, and conversion tracking to support data-informed decision making.
• Assist in the direction of admissions operations with day-to-day management of undergraduate and graduate recruitment and application processes, including oversight of workflows, communications, and application review within Slate CRM.
• Identify workflow gaps, bottlenecks, and areas for improvement using Slate and other data sources.
• Attend meetings on behalf of the Director and consult on operational decisions impacting admissions.

Skills

Admissions experience

Supervisory experience

Process improvement

Education

Bachelor's Degree

Master's degree (considered)

Tools

Slate CRM

Job description

University of Cincinnati invites applications for an Admissions Operations role within the Lindner Admissions Office. You will help manage undergraduate and graduate recruitment workflows, using Slate CRM to ensure a responsive, applicant-centered experience aligned with enrollment goals.

Responsibilities include overseeing processes, dashboards, and event support, with opportunities to lead and mentor admissions staff. Hybrid work schedule available after training; Ohio/tri-state area preferred.