Senior Associate, Card Credit Operations & Insights

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 80,000 - 100,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Associate, Business Operations Manager in Wilmington, Delaware. This role involves leading cross-functional initiatives, designing executive dashboards, and analyzing business performance metrics to assist senior leadership in strategic decision-making.

The ideal candidate will have strong analytical and communication skills, advanced proficiency in Excel and PowerPoint, and a demonstrated commitment to operational excellence. Candidates must be authorized to work in the US.

Qualifications

• Ability to drive strategic planning, aligning work to goals.
• Strong analytical skills to translate data into insights.
• Experience delivering high-quality work on special projects.

Responsibilities

• Lead cross-functional initiatives to ensure timely delivery.
• Design executive reporting and dashboards from complex data.
• Define, track, and analyze Objectives and Key Results (OKRs).
• Synthesize portfolio dynamics into insights for decision-making.
• Create business reviews for senior leaders.
• Coordinate strategic commitments across teams.

Skills

Strategic planning and execution

Advanced Excel

Advanced PowerPoint

Analytical skills

Organization and time management

Attention to detail

Communication skills

Relationship management

Job description

JPMorgan Chase & Co. is seeking a Senior Associate, Business Operations Manager in Wilmington, Delaware. This role involves leading cross-functional initiatives, designing executive dashboards, and analyzing business performance metrics to assist senior leadership in strategic decision-making.

The ideal candidate will have strong analytical and communication skills, advanced proficiency in Excel and PowerPoint, and a demonstrated commitment to operational excellence. Candidates must be authorized to work in the US.