Senior Associate, Business Development

Unispace; New York (NY); Hybrid; USD 130,000 - 150,000; Full time

Job summary

An innovative firm is seeking a results-driven business development professional to enhance client relationships and drive growth. In this dynamic role, you'll be responsible for analyzing lead sources, collaborating with marketing, and creating strategies to attract diverse clients. Your expertise in managing client interactions and your commitment to fostering an inclusive environment will be key to your success. Join a forward-thinking team that values flexibility and supports your professional growth while making a significant impact in the industry.

Qualifications

• Proven experience in client-facing roles with strong relationship-building skills.
• Exceptional communication and organizational skills for effective teamwork.

Responsibilities

• Support lead source analysis and develop strategic insights.
• Collaborate with marketing to align branding with client engagement.

Skills

Client Relationship Management

Strategic Outreach

Cold Calling Techniques

CRM Proficiency

Communication Skills

Collaboration Skills

Organizational Skills

Diversity and Inclusion Commitment

Tools

CRM Systems

Job description

At Unispace, we are committed to transforming workplaces to meet the diverse needs of today’s dynamic global brands. Our agile, end-to-end approach is delivered seamlessly across borders, fueled by strong client partnerships and supported by insightful workplace intelligence and innovative technology.

We believe that everyone deserves to work in an environment that inspires productivity, fosters peak performance, and promotes overall well-being. Across our 48 global studios, we recognize that positive work environments cultivate open, collaborative, and supportive cultures, enriched by the contributions of independent and motivated individuals from all backgrounds.

While our core business revolves around strategizing, designing, and building workplaces for some of the world's leading brands, we understand that our people are our greatest asset. We prioritize their growth and well-being through a comprehensive Employee Value Proposition program that includes rewards and recognition, career development opportunities, and a strong focus on mental and physical well-being.

To further support our team, we embrace flexible working arrangements, including hybrid working options that empower our employees to balance in-office collaboration with remote work flexibility. This approach not only enhances work-life balance but also allows us to harness the full potential of our diverse and talented workforce.

Why you’re here

You’re an innovative and results-driven professional with a strong foundation in business development and a passion for fostering meaningful client relationships. You excel in dynamic, collaborative environments and are motivated to contribute to the growth of an inclusive, forward-thinking studio. Your expertise, combined with a commitment to equity and creativity, makes you a perfect fit to help us build stronger client connections and drive our success.

What you’re responsible for:

• Supporting lead source analysis and contributing to the development of strategic insights.
• Collaborating with Regional Marketing & Communications to align branding and messaging with client engagement strategies.
• Contributing to the creation of innovative approaches to identify and attract a diverse range of target clients.
• Assisting in the development and execution of a local research strategy to identify, qualify, and win new clients in partnership with Client Relations and Regional Principals.
• Mapping and maintaining key local client relationships, including new, existing, and previous contacts and firms.
• Partnering with the Global Business Development team to identify and pursue cross-regional opportunities with high-value clients.
• Participating in lead management initiatives and driving outcomes as outlined by the Principal.
• Identifying and escalating potential risks (legal, reputational, financial) to the Client Relations Principal and Managing Director while adhering to ethical practices.
• Ensuring the accurate and timely input of client data and activities into the CRM system.
• Implementing and championing Business Development methodologies, standards, processes, and technology solutions to improve organizational effectiveness.

How we’ll measure success

• Handover Efficiency: New leads successfully validated, qualified, and advanced to RFP inclusion or proposal submission stages.
• Sales Conversion: Percentage of handovers that convert to closed-won sales opportunities.
• Activity Metrics: Consistent tracking of Business Development activities, including client meetings, networking events, new leads generated, and follow-up engagements.
• Collaboration Feedback: Positive and actionable feedback from internal cross-functional teams.
• CRM Data Accuracy: Timely and precise updates to the CRM system, ensuring data integrity and usefulness.

Your Experience & Skills

• Proven experience in client-facing roles with a strong ability to build and maintain professional relationships.
• Experience using strategic outreach and cold-calling techniques to initiate meaningful connections with potential leads.
• Strong ability to communicate the value of opportunities persuasively, ensuring alignment with client goals.
• Proven success in identifying real opportunities and managing them effectively through the handover process.
• Proficiency in CRM systems and data management.
• Exceptional communication, collaboration, and organizational skills to work effectively across teams.
• A commitment to fostering diversity, equity, and inclusion in all client and team interactions.
• Exact compensation may vary based on skills, experience and location

Base Pay Range

$130,000 - $150,000 USD

The statements in this job description are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities and duties required.

We encourage applicants of all backgrounds to apply, and we are committed to providing reasonable accommodations to individuals with disabilities, allowing them to perform essential job functions as determined on a case-by-case basis.

Inclusion and Diversity Commitment:

At Unispace, we are committed to fostering an inclusive and diverse workplace. We proudly embrace equal opportunity hiring and will evaluate qualified applicants without regard to race, religion, color, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, marital status, medical condition (as defined by state law), physical or mental disability, military service, veteran status, pregnancy, childbirth, and related medical conditions, genetic information, or any other characteristic protected by applicable law.

We are proud that our leadership reflects this commitment, with persons of color, women, neurodiverse and LGBTQ+ individuals playing pivotal roles in shaping the future of our organization. Their unique perspectives and experiences drive innovation and help us create a truly inclusive culture. We are dedicated to ensuring that every voice is heard and that our workplace is a space where diversity is not only celebrated but is integral to our success.

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