Senior Associate, AI-Driven Operations Intelligence

DoorDash, Inc.; San Francisco (CA); Remote; USD 94,000 - 138,000; Full time

Benefits offered by this job

401(k) matching

Parental leave

Wellness benefits

Commuter benefits match

Paid time off

Paid sick leave

Medical insurance

Dental insurance

Vision insurance

11 paid holidays

Job summary

DoorDash Labs is hiring a Senior Associate, Operational Intelligence, to build and maintain apps, integrations, and automation for operations. You will own features end‑to‑end, write code, and partner with engineering and product teams to deliver reliable, production‑grade solutions.

This role emphasizes AI-powered troubleshooting, APIs, and scalable architectures. Flexible remote work with a strong focus on collaboration and impact.

Qualifications

• Experience developing and maintaining software in production environments.
• Strong understanding of how frontend and backend systems work together, including HTTP and data flow across services.
• Experience designing and consuming REST APIs.
• Experience deploying and operating containerized applications (Docker, Kubernetes).
• Familiarity with CI/CD pipelines (e.g., Buildkite) and collaborating through GitHub.

Responsibilities

• Build and maintain applications, integrations, and automation for operational use.
• Own defined features from understanding the problem through deployment and ongoing support.
• Design full-stack features connecting frontend interfaces to backend services and data stores.
• Instrument services with logging, metrics, and alerting for quick diagnostics.
• Collaborate with Engineering and platform teams to align systems with infrastructure standards.
• Work with operational users to translate feedback into technical requirements and deliver improvements.”,

Skills

REST APIs

Docker

Kubernetes

CI/CD pipelines

GitHub / code review

LLMs / AI-assisted development

Production software deployment

Frontend & Backend integration

Data integration

Tools

Buildkite

GitHub

Job description

DoorDash Labs is hiring a Senior Associate, Operational Intelligence, to build and maintain apps, integrations, and automation for operations. You will own features end‑to‑end, write code, and partner with engineering and product teams to deliver reliable, production‑grade solutions.

This role emphasizes AI-powered troubleshooting, APIs, and scalable architectures. Flexible remote work with a strong focus on collaboration and impact.