Senior Assistant Manager — Lead Team & Guest Experience

Chuck E. Cheese International; United States; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Telemedicine

Early wage access

401(k) retirement plan

Employee meal discounts

Tuition savings

Job summary

CEC Entertainment, LLC is seeking a Senior Assistant Manager to help oversee operations and guest experiences at ChuckE.Cheese. You will ensure staff have resources, training and motivation to deliver consistent excellence.

You will lead scheduling, coaching, and performance management while driving guest satisfaction, safety and operational standards across shifts. The role includes attractive benefits and ongoing professional development.

Qualifications

• Ability to coach and develop staff to deliver exceptional guest experiences.
• Strong ethical standards and integrity in daily operations.
• Clear, proactive communication with team and guests.
• Empowerment of team members to take ownership of tasks.
• Commitment to diversity and inclusion.
• Proven time management and prioritization in a fast-paced environment.
• Strong problem solving and decision making under pressure.

Responsibilities

• Make daily decisions involving time management, staff scheduling, and support to uphold quality, cleanliness and Company standards.
• Build sales and maximize profits by recruiting, training, developing and communicating Company and Guest expectations to the team.
• Coach, teach and motivate the team to maintain high quality Guest service and safety.
• Exercise good business judgment in cost control, financial accounting, inventory levels and labor management.

Skills

Coaching and Developing Others

Ethics and Integrity

Effective Communication

Empowers Others

Values Diversity

Time and Priority Management

Problem Solving and Decision Making

Education

High school diploma or GED

College degree preferred

Job description

CEC Entertainment, LLC is seeking a Senior Assistant Manager to help oversee operations and guest experiences at ChuckE.Cheese. You will ensure staff have resources, training and motivation to deliver consistent excellence.

You will lead scheduling, coaching, and performance management while driving guest satisfaction, safety and operational standards across shifts. The role includes attractive benefits and ongoing professional development.