Senior Assistant General Manager - Inventory

Green Thumb Industries (GTI); Hagerstown (MD); On-site; USD 65,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Assistant General Manager for Inventory at its Hagerstown dispensary. This pivotal role involves overseeing back of house operations, ensuring compliance with inventory management and local regulations. The ideal candidate will lead a high-performing team, drive operational excellence, and enhance customer experiences. With a strong emphasis on leadership and teamwork, this position offers a unique opportunity for professional growth in a dynamic environment. Join a mission-driven organization committed to promoting well-being through cannabis, where your contributions will make a meaningful impact.

Qualifications

• 3+ years of retail management experience, preferably in back of house operations.
• Strong understanding of cannabis laws and regulations.

Responsibilities

• Manage dispensary operations ensuring compliance with regulations.
• Coach team members to deliver exceptional customer experiences.

Skills

Leadership Skills

Inventory Control

Communication Skills

Customer Service

Problem-Solving

Team Management

Education

Bachelor’s Degree

Tools

Point of Sale System

Database Management Software

Job description

Senior Assistant General Manager - Inventory

Hagerstown, Maryland, United States

The Role

Green Thumb is proudly on a mission to promote well-being through the power of cannabis. We are looking for a Senior Assistant General Manager, Inventory for our RISE Dispensary to drive inventory and operational excellence . You will assist the General Manager in leading and managing activities related to back of house operations including inventory operations, receiving operations, inventory integrity & cycle count, fulfilment operations, and inventory related functions such as delivery, and roll thru. The Senior Assistant General Manager role puts you on a fast-track to growth and is a developmental step to General Manager.

Responsibilities

Operations

• Manage and oversee the execution of all dispensary operations to e nsure the dispensary is compliant with security, inventory, and local and state regulations.
• Motivate team members to effectively execute programs, initiatives, and regionalized instore promotions.
• Oversee and manage quality product inventory, financial records, and Seed to Sale compliance.
• Maintain appropriate cash management, handling protocols and daily reconciliation.
• Manage effective order & expense management processes aligned with store budgets.
• Serves as a subject matter expert for retail operations programs and processes, primarily focused on retail inventory operations
• Serve as a central point of contact to address operational inquiries, concerns, and providing guidance.
• Assist in resolving retail operational challenges and issues by leveraging the understanding of retail processes and procedures.
• Assist in delivering training programs for store teams on operational processes and procedures.
• Collaborate with cross functional teams to gather feedback and identify process opportunities impacting customer experience, employee engagement and/or key sales and expense metrics.
• Using data to drive continuous improvement and process creation
• May be assigned other duties and tasks not specifically outlined in this description.

Experience

• Coach and motivate Team Members to consistently deliver memorable, positive in-store customer experiences.
• Lead by example and set the rhythm for effective “Leader on Duty” (LOD) shifts. Actively supervise team members, provide recognition, and redirect behaviors to fuel the customer journey.
• Execute a seamless omni-channel customer experience and lead teams to deliver consistency across in-store, drive-thru, curbside & delivery.
• Coach team members to deliver Loyalty goals, drive customer retention and repeat traffic.
• Serve as a liaison to the local community and support community outreach events and initiatives.

People

• In partnership with the General Manager, build and retain a high-performing team through selecting the best talent and effective onboarding, training, and development.
• Support a culture of engagement and performance through coaching, feedback, and recognition.
• Motivate dispensary team to exceed revenue targets and key metrics, with an emphasis on team member behaviors, service techniques and product knowledge.
• Execute hourly scheduling to align with business needs, hours targets, and team member availability.
• Hold team members accountable for accurate timekeeping, schedule compliance, and reliability.
• Develop Leaders and Team Member talent and effectively address performance issues on a timely basis.
• Perform other duties as needed.

Qualifications

• Bachelor’s degree or comparable business experience
• At least three years of managing teams in a retail setting, preferably in back of house operations
• Cannabis experience preferred
• Inventory control experience required
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
• Must have reliable, responsible and dependable attendance.
• Must be 21 years or older.
• Must pass any and all required background checks.
• Must possess valid driver’s license or state ID.
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
• Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws.

Skills

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.
• Meet timelines consistently and be able to effectively work under pressure.
• Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations .
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email
• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgment, common sense and resourcefulness.
• Adapts and thrives in a demanding, fast-paced environment
• Possesses a high level of critical thinking
• Operates with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements .
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes

Additional Requirements

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday)

• Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary
• Remain in a stationary position, if required , up to and including in an office setting, to meet the needs of the business and complete managerial tasks timely
• Converse and communicate with individuals and groups of people directly
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email
• Prepare patient and/customer orders by moving and placing products
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries
• Move inventory and materials weighing up to 30 pounds independently
• Position self to move inventory and materials in storage areas

Working Conditions

• Patient and/or customer-facing environment
• Ability to work outdoors invarying and sometimes adverse weather conditions
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent

Our Mission: To promote well-being through the power of cannabis.

We’re humble —We prefer quiet confidence and don’t shout about our success.

We’re hardworking —We put our heads down and get the job done.

We’re grateful —Working in our industry is a privilege and an act of service.

We’re transparent —Honest and open communication keeps us healthy as an organization.

We’re collaborative —And believe good ideas can come from anywhere.

We have a growth mindset —One that’s grounded in well-being.

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace.

We can't wait to meet you.

The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.

Green Thumb Pay Range

$65,000 - $80,000 USD

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

What are your compensation expectations for this role? *

Are you a former Green Thumb Industries (GTI) or RISE Dispensary employee who has been on the GTI payroll or has been employed by a GTI managed/affiliated business? * Select...

If you were referred by a current Green Thumb employee, please specify the full name of the person who referred you below.

Please enter only one name.

Do you have any agreements from a prior employer that prohibits or restricts you from working at Green Thumb? * Select...

We believe in going above and beyond when it comes to our roles. Tell us about a time you went above and beyond in your career.

Will you require Visa sponsorship now or in the future? * Select...

Please note that although cannabis is legal under many state laws, it remains illegal under federal law. If you are a lawful permanent resident (Green Card holder), please be aware that employment in a cannabis company may carry immigration-related risks. We strongly encourage you to consult with an immigration attorney before applying or accepting any position. We are sharing this information to allow you to make an informed decision. This notice is provided for informational purposes only and is not legal advice. Green Thumb does not inquire about or make employment decisions based on immigration status, except as required by law.

Please confirm you are over 21 years of age. * Select...

Are you authorized to work in the United States? * Select...

Do you have at least two years of supervisory/management experience in a retail setting? * Select...

Do you have past inventory control experience including receiving shipments, conducting cycle counts, and investigating inventory errors? * Select...

How many team members have you directly supervised in a previous leadership role? *

This position rotates through morning, evening, and weekend shifts. Are there days/times that you're consistently not available to be scheduled for shifts? *

Please review and respond to the following statement:By completing this application, I understand and represent:All information entered on this application or during the course of my employment is true and correct. Misrepresentation, omission, or concealment of information requested will be reason for dismissal if I am employed.Unless covered by a collective bargaining agreement, if I receive and accept an offer of employment, my employment is at-will. * Select...

Voluntary Demographic Questions

For government reporting purposes, we ask candidates to respond to the below race and gender self-identification survey. Completion of the form is entirelyvoluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Green Thumb’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Although GTI is not a federal contractor and therefore, not under compliance mandates to report on the percentage of its workforce that is comprised of employees with disabilities or Veterans, we provide applicants and employees with a voluntary option to confidentially self-identify as a person with a disability or a Veteran as a part of our commitment to diversity and inclusion. Identifying yourself as a Veteran or individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past.

How would you describe your gender identity? Select...

Select...

How would you describe your racial/ethnic background? Select...

Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities including mobility, communication (seeing, hearing, speaking), learning? Select...

Are you a protected veteran or active member of the United States Armed Forces? Select...