Senior Assistant Director

University-of-North-Carolina-At-Chapel-Hil; Chapel Hill (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

Campus event and discount programs

Child care savings

Job summary

The University of North Carolina at Chapel Hill seeks a Senior Assistant Director in the Office of Scholarships and Student Aid (OSS A). This full-time position will support on-site services at the School of Medicine, overseeing financial aid counseling for seven divisions of Health Sciences.

You will review aid applications, apply federal/state rules, commit funds, and liaise with Cashier’s, Registrar, and other offices.

Qualifications

• Experience with federal and state regulations and loan programs and experience counseling students is required.
• Demonstrated ability to perform work with accuracy and attention to detail; strong customer service and collaborative work skills; outstanding written and verbal communication; exceptional organizational and time-management skills, and a strong work ethic.
• Experience working with financial aid systems is strongly preferred.
• Familiarity with HIPAA, OSHA, FERPA regulations and university rules and policies.

Responsibilities

• Provide financial aid counseling to current and prospective students in person, via phone, via email, and via virtual platforms.
• Assist with the application and aid disbursement process.
• Review financial aid application data, FAFSA data, and other applications for financial assistance.
• Apply federal and state regulations and institutional guidelines to determine eligibility for financial aid, scholarships, and fellowships.
• Commit funds on behalf of the University by making financial aid award decisions.
• Liaise with School of Medicine offices, the Cashier’s Office, and the Registrar’s office.
• Collaborate with OSSA and Enrollment to ensure alignment of practices with division goals and policies.

Skills

Customer service

Written and verbal communication

Time management

Attention to detail

Collaboration

Education

Master’s degree

Bachelor’s degree

Tools

Financial aid systems

Job description

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The Office of Scholarships and Student Aid works to ensure that qualified students have the opportunity to study at the University of North Carolina at Chapel Hill regardless of their ability to pay. The office serves students at all levels, including graduate and professional school students and coordinates all student financial support for the campus. The office assists in the recruitment, retention and success of students while maximizing available funds, exercising good stewardship of those funds, and performing related research, analysis and program evaluation in support of long-range enrollment and campus goals. In addition, the office provides academic and co-circular support services for scholarships, provides financial literacy and educational tools, and partners with faculty and other student success areas across campus to provide excellent service to low- and middle-income students and other scholarship recipients. The work of the office is public in nature and closely scrutinized by students and their families, lawmakers, faculty and staff at the University, and by the media (local, regional, and national).

Position Summary

The Office of Scholarships and Student Aid ( OSSA ) seeks a creative, enthusiastic, and organized individual for the position of Senior Assistant Director. This is a full-time, permanent EHRA Non-Faculty position that will report to the Senior Associate Director of the Office of Scholarships and Student Aid and will provide on-site services at the UNC School of Medicine for all 7 divisions of the Department of Health Sciences under the direction of the Associate Chair for Administration of the Department of Health Sciences. OSSA , as part of the Division of Enrollment, is committed to supporting one another in meeting goals, fostering open and consistent communication, and creating the place where we want to work.
This position’s responsibilities include: providing financial aid counseling to current and prospective students of the Department of Health Sciences in person, via phone, via email, and via virtual platforms; providing assistance regarding the application and aid disbursement process; reviewing financial aid application data, FAFSA data, and other applications for financial assistance; applying federal and state administrative rules and regulations, and institutional guidelines to determine eligibility for financial aid, scholarships, and fellowships; committing funds on behalf of the University by making financial aid award decisions; acting as a liaison to other School of Medicine offices, acting as a liaison to other University offices including the Cashier’s Office and the Registrar’s office. The person in this position will also collaborate with partners in OSSA and Enrollment to ensure financial aid or scholarship practices and policies enacted at the School of Medicine Department of Health Sciences are in line with the mission and goals of the Division of Enrollment. The position will also contribute to the overall financial aid and communications strategy for Graduate and Professional students through collaborations with the Senior Assistant Director for Communications and Outreach and other graduate and professional aid colleagues.
This person will have familiarity with HIPAA , OSHA , FERPA regulations and university rules and policies.

Minimum Education and Experience Requirements

Master’s or Bachelor’s and 0-2 years’ experience; or will accept a combination of related education and experience in substitution.

Required Qualifications, Competencies, and Experience

Experience with federal and state regulations and loan programs and experience counseling students is required. Demonstrated ability to perform work with accuracy and attention to detail; strong customer service and collaborative work skills; outstanding written and verbal communication; exceptional organizational and time-management skills, and a strong work ethic.

Preferred Qualifications, Competencies, and Experience

Experience working with financial aid systems is strongly preferred.

Special Physical/Mental Requirements

Campus Security Authority Responsibilities

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Required Documents

• Curriculum Vitae / Resume
• Cover Letter
• List of References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Please select the response below that describes your level of education that best or most closely satisfies the education requirements for this position.
  • Bachelor’s degree in required discipline(s) listed or related field
  • Bachelor's degree in any field/discipline
  • Master's degree or Doctorate degree in required discipline(s) listed or related field
  • Master's degree or Doctorate degree in any field/discipline
  • None of the above