Senior AR Analyst - Strategic Collections & Deductions

Electrolux Home Products, Inc.; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Electrolux Group in Charlotte, NC is seeking a Senior Accounts Receivable Analyst to own the end-to-end receivable lifecycle for a portfolio of large, complex customer accounts. You will oversee cash application, collections strategy, and deduction resolution, collaborating with the GSSC and leadership to drive performance.

The role emphasizes hands-on analysis, process improvement, and the ability to present portfolio results to executives.

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or related field.
• 3-5+ years of progressive accounts receivable, collections, or credit experience, including direct ownership of complex customer accounts.
• Expert Excel (VLOOKUP/HLOOKUP, pivot tables) and strong PowerPoint skills; comfortable building an analysis and presenting it to leadership.

Responsibilities

• Own the full order-to-cash cycle for an assigned portfolio of large, complex customers - including national and strategic accounts - with full accountability for DSO, past-due percentage, and bad debt exposure.
• Drive collection strategy using the HighRadius collections platform; personally handle escalated, aged, and high-risk balances.
• Review and clear orders on credit hold by daily cutoff, exercising independent judgment within elevated approval authority.
• Negotiate payment arrangements and settlements with customer AP and finance leadership.
• Own deduction resolution end to end: research, validation, root-cause identification, and clearing or recovery of invalid claims.
• Partner with Sales, Pricing, Returns, and Commercial Finance to resolve disputes and, more importantly, to eliminate the conditions that create them.
• Track deduction trends by customer and reason code, and drive corrective action with the responsible business owner.
• Serve as the primary business owner and daily point of contact for the GSSC team supporting the assigned portfolio, including cash application.
• Set priorities, define expectations, and review the quality and completeness of GSSC output; provide coaching and feedback to close capability gaps.
• Resolve unapplied cash, short pays, and remittance discrepancies escalated by the cash application team.
• Ensure handoffs between local and offshore teams are documented, controlled, and audit-ready.
• Generates AR forecasts and analyzes collection trends to improve cash flow and reduce outstanding balances.
• Own portfolio performance, aging, and risk analysis to AR, Finance, and Sales leadership.
• Provide cash forecast inputs, deduction resolution status, and bad debt recommendations.
• Lead process improvement initiatives across the AR function; document processes and maintain internal control compliance.
• Manages internal and external audit requests with complete, organized documentation.
• Mentor AR Analysts and serve as a subject-matter resource for the team (no direct reports).

Skills

Accounts Receivable

Collections

Credit Experience

Excel

PowerPoint

Education

Bachelor's degree in Accounting, Finance, Business, or related field

Tools

SAP

HighRadius

Job description

Electrolux Group in Charlotte, NC is seeking a Senior Accounts Receivable Analyst to own the end-to-end receivable lifecycle for a portfolio of large, complex customer accounts. You will oversee cash application, collections strategy, and deduction resolution, collaborating with the GSSC and leadership to drive performance.

The role emphasizes hands-on analysis, process improvement, and the ability to present portfolio results to executives.