Senior Applied AI/ML for NLP in Operations

Fairygodboss; New York (NY); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. in the AI for Operations division seeks an Applied AI/ML Senior Associate to design, build, and scale NLP solutions that improve experiences for customers and internal agents.

You will work hands-on across the end-to-end model lifecycle, partnering with product, engineering, operations, and risk stakeholders to translate real operational needs into production-grade language capabilities such as intelligent search, summarization, classification, and next-best-action

Qualifications

• Undergraduate and master's degrees in Computer Science with training and work experience in LLM/NLP and search.
• Outstanding written and oral communication skills to present analytical findings and exercise influence among key project stakeholders.
• Advanced demonstrable programming skills of 2 years (masters or industry experience) on more than 1 programming language such as Spark, Python, Scala, Java.
• Can learn quickly programming in another language and have hands-on understanding of data structures, algorithms, operating systems, databases, and systems.

Responsibilities

• Apply deep natural language processing (NLP) knowledge and critical thinking to solve complex business problems.
• Contribute to the full product development lifecycle, including defining the objective and key product deliverables.
• Act as an advanced contributor in system development, algorithms, NLP and machine learning.
• Contribute to the continuous learning mindset by bringing in new knowledge, ideas, and perspectives.

Skills

NLP

LLM Expertise

Search

Programming (multi-language)

Communication

Algorithms & data structures

Education

Undergraduate and masters degrees in Computer Science

Tools

Spark

Python

Scala

Java

Job description

JPMorgan Chase & Co. in the AI for Operations division seeks an Applied AI/ML Senior Associate to design, build, and scale NLP solutions that improve experiences for customers and internal agents.

You will work hands-on across the end-to-end model lifecycle, partnering with product, engineering, operations, and risk stakeholders to translate real operational needs into production-grade language capabilities such as intelligent search, summarization, classification, and next-best-action