Senior Applications Support Engineer (Java/Oracle)

SmartRecruiters, Inc.; Berwyn (PA); On-site; USD 85,000 - 110,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a seasoned application support professional to maintain and troubleshoot Java-based applications in a production setting. You will analyze incidents, implement fixes, and collaborate with engineering to ensure system reliability.

The role requires strong Oracle SQL skills, hands-on experience with monitoring and incident processes, and excellent communication to manage stakeholders across teams.

Qualifications

• Bachelor's degree or equivalent experience in CS/IS.
• 4-8 years of application support, production services, or software support experience.
• Strong troubleshooting and root cause analysis skills.
• Experience supporting Java applications in a production environment.
• Strong Oracle database and SQL skills.
• Ability to review application code and implement small to medium-sized fixes.
• Experience working with incident management, monitoring, and operational support processes.
• Excellent communication and stakeholder management skills.

Responsibilities

• Provide production application support and incident response.
• Collaborate with engineering to implement fixes and improvements.
• Review and optimize SQL queries and data processes.
• Participate in monitoring, alerting, and escalation workflows.

Education

Bachelor's degree in Computer Science/Information Systems or related discipline

Troubleshooting

Root Cause Analysis

Java

Oracle SQL

Incident management

Stakeholder management

Communication

Tools

Oracle RAC

HashiCorp Vault

BIRT Reporting

SQL Development/PLSQL

Monitoring platforms

Job description

SmartRecruiters, Inc. is seeking a seasoned application support professional to maintain and troubleshoot Java-based applications in a production setting. You will analyze incidents, implement fixes, and collaborate with engineering to ensure system reliability.

The role requires strong Oracle SQL skills, hands-on experience with monitoring and incident processes, and excellent communication to manage stakeholders across teams.