Senior Applications Specialist | Enterprise Resource Planning (ERP)

US Diversity Job Search; Kalispell (MT); On-site; USD 90,000 - 120,000; Full time

Job summary

Logan Health Medical Center in Kalispell, Montana, seeks a Senior Applications Specialist for Enterprise Resource Planning (ERP). You will provide application support, optimize ERP modules, manage user access, troubleshoot issues, and lead system improvements within the ERP environment.

The role requires a Bachelor’s degree or 5+ years healthcare IT experience, ERP experience, and Oracle Fusion certification (or obtainable within 30 days).

Qualifications

• Bachelor’s degree in Health Information Management, Computer Science, Health Information Technology, or related field, OR
• 5+ years of healthcare IT or related industry experience
• Experience with Enterprise Resource Planning
• Current Oracle Fusion certification, or ability to obtain within 30 days of hire
• Demonstrated project management experience, including implementation of software application systems
• Strong problem-solving, analytical, and leadership skills
• Excellent verbal and written communication skills, with the ability to communicate effectively with diverse audiences
• Strong organizational skills, attention to detail, and ability to prioritize and manage multiple tasks
• Ability to work independently and collaboratively in a team environment
• Strong interpersonal skills and ability to handle sensitive or confidential information with professionalism
• Solid understanding of personal computers and common software applications (such as Microsoft Office)

Responsibilities

• Application Support & Optimization Provide high-quality customer service and end-user support, including configuring applications, building system tables/dictionaries, creating user access, troubleshooting issues, and ensuring timely resolution or escalation across our entire ERP system.
• Monitor service requests and system functionality, identify problems and root causes, and lead efforts to resolve issues and improve system performance.
• Collaborate with end users to implement, optimize, and maintain application systems and content.
• Project Management & Implementation Serve as project manager for the implementation, support, and integration of healthcare information systems.
• Participate in system planning, design, build, testing, training, and go-live activities.
• Manage work plans, timelines, and project tasks while coordinating with users, vendors, and leadership.
• Facilitate project teams and guide decision-making across departments to ensure successful project outcomes.
• Systems Integration & Workflow Improvement Translate clinical and operational needs into functional system requirements.
• Serve as liaison between end users and software vendors.
• Assist with development of system interfaces, workflow design, table mapping, and specification development.
• Conduct integrated system testing and apply quality management principles to ensure system reliability.
• Continuous Improvement Demonstrate strong problem-solving, analytical thinking, and issue management skills.
• Support change management and production system updates.
• Stay current with healthcare technology trends and pursue professional development opportunities.

Skills

Project management

Leadership

Communication

Analytical thinking

Teamwork

Organization

Problem-solving

Education

Bachelor’s degree in Health Information Management

Bachelor’s degree in Computer Science

Bachelor’s degree in Health Information Technology

Tools

Oracle Fusion

ERP systems

Job description

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

• Medical
• Dental
• Vision
• 403(b) Retirement Plan with employer matching
• Defined Contribution Pension Plan
• Paid Time Off
• Employee wellness program
• and much more.

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

Pre-Employment Requirements

All new employees must complete several pre-employment requirements prior to starting.

Senior Applications Specialist | Enterprise Resource Planning (ERP)

GENERAL ADMINISTRATION - 100.8695 (LOGAN HEALTH) req11979

Shift: Day

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt)

Starting Wage DOE: $0.00 - 0.00

Location: Logan Health Medical Center - Kalispell, Montana

Schedule: Day Shift - 8 Hours | Full-Time - 40 Hours

Following successful on-site onboarding, this role may offer the opportunity to transition to a hybrid work arrangement, based on performance and at the discretion of leadership.

What You’ll Do

• Application Support & Optimization Provide high-quality customer service and end-user support, including configuring applications, building system tables/dictionaries, creating user access, troubleshooting issues, and ensuring timely resolution or escalation across our entire ERP system.
• Monitor service requests and system functionality, identify problems and root causes, and lead efforts to resolve issues and improve system performance.
• Collaborate with end users to implement, optimize, and maintain application systems and content.
• Project Management & Implementation Serve as project manager for the implementation, support, and integration of healthcare information systems.
• Participate in system planning, design, build, testing, training, and go-live activities.
• Manage work plans, timelines, and project tasks while coordinating with users, vendors, and leadership.
• Facilitate project teams and guide decision-making across departments to ensure successful project outcomes.
• Systems Integration & Workflow Improvement Translate clinical and operational needs into functional system requirements.
• Serve as liaison between end users and software vendors.
• Assist with development of system interfaces, workflow design, table mapping, and specification development.
• Conduct integrated system testing and apply quality management principles to ensure system reliability.
• Continuous Improvement Demonstrate strong problem-solving, analytical thinking, and issue management skills.
• Support change management and production system updates.
• Stay current with healthcare technology trends and pursue professional development opportunities.

Required Qualifications

• Bachelor’s degree in Health Information Management, Computer Science, Health Information Technology, or related field, OR
• 5+ years of healthcare IT or related industry experience
• Experience with Enterprise Resource Planning
• Current Oracle Fusion certification, or ability to obtain within 30 days of hire
• Demonstrated project management experience, including implementation of software application systems
• Strong problem-solving, analytical, and leadership skills
• Excellent verbal and written communication skills, with the ability to communicate effectively with diverse audiences
• Strong organizational skills, attention to detail, and ability to prioritize and manage multiple tasks
• Ability to work independently and collaboratively in a team environment
• Strong interpersonal skills and ability to handle sensitive or confidential information with professionalism
• Solid understanding of personal computers and common software applications (such as Microsoft Office)

Preferred Qualifications

• Experience working with hospital or clinic application systems
• Experience with Meditech and/or Oracle Fusion
• Experience supporting software application implementation and optimization
• Familiarity with database structures, reporting tools, or data management systems
• Knowledge of healthcare workflows and clinical operations

Why Join Logan Health?

At Logan Health, we believe technology should empower caregivers and improve patient outcomes. In this role, you’ll help shape the systems that support care across our organization while collaborating with talented clinical and operational teams.

We offer the opportunity to work on meaningful projects that directly impact healthcare delivery in our community.

Billings Clinic

Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana.

Equal Opportunity and Accessibility Statement

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.