Senior Applications Analyst

Alameda Health System; Oakland (CA); On-site; USD 66,000 - 110,000; Full time

Job summary

Alameda Health System in Oakland, CA seeks a Senior Applications Analyst to implement, support, and maintain clinical and financial systems. This role requires understanding the hospital environment to maximize system capabilities for quality patient care and cost containment.

The position covers enterprise systems support, documentation, testing, and collaboration with clinicians and administrators to ensure reliable, integrated solutions across departments.

Qualifications

• Minimum six years of information technology experience.
• Healthcare information systems experience strongly preferred.
• Clinical credential preferred for clinical system roles.

Responsibilities

• Coordinate development of client specifications, testing scripts, training curriculum and project plans for projects of simple to medium scope and complexity.
• Develop and manage technical documentation using MS Word, Excel, PowerPoint, Visio, and Project.
• Provide ongoing support of dictionaries, tables, screens, and system parameters; advise IS management on workflow solutions.
• Perform troubleshooting across all AHS systems; coordinate with customers, IS teams, and vendor reps as needed.
• Manage complex projects and cross-functional teams; contribute to strategy for technology use and workflow improvements.

Skills

Information Technology Experience

Education

Bachelor's Degree in a relevant field

Job description

Senior Applications Analyst

Oakland, CA

System Support Center

Medical Staff Office

Full Time - Day

Business Professional & IT

$48.11-$80.19

Summary

Under general direction of senior management the Senior Applications Analyst implements, supports, and maintains AHS clinical and financial systems. The Senior Applications Analyst has a solid understanding of the medical center’s processes, environment, and assists the customer to fully maximize systems capabilities to meet the institutional goals of quality patient care, cost containment and operational efficiency. The Senior Applications Analyst is responsible for assigned systems and functions and has a clear understanding of how systems interrelate with other patient care and/or financial systems. Performs related duties as required.

DUTIES & ESSENTIAL JOB FUNCTIONS

1. Coordinate development of client specifications, testing scripts, training curriculum and project plans for projects of simple to medium scope & complexity; manage focus groups & design groups for area of responsibility in designing and building AHS functionality.
2. Develop and manage technical documentation through the proficient use of MS-Word, Excel, PowerPoint, Visio, and Project, or other department approved software tools as needed.
3. Develop and provide on-going support of dictionaries, tables, screens, and parameters to support integrity and functionality of the AHS information systems; advise IS management to provide AHS workflow and system solutions.
4. Identify and manage on-going support for process improvement and patient safety initiatives, in assigned area of responsibility; develop, manage, and maintain system, user, and training documentation; able to work during non-primary shift hours, as needed; provide rotated on-call support; meets service level agreements to the organization.
5. Maintain current knowledge of industry-wide standards for information technology; identifies and takes steps to achieve own educational needs to enhance professional development.
6. Manage and perform troubleshooting activities across all AHS systems, coordinating with customers, other Information System Teams, and vendor representatives as necessary; manage the development of and perform application testing addressing maintenance releases, integrated testing, and fixes.
7. Manage unit/department-based complex projects and cross-functional teams; assist in development of strategies for use of technology and improvement of AHS workflow processes for area of responsibility.
8. Plan and coordinate maintenance of specific system tables, for example, security classes, aggregates, order reference, and charge master.
9. Primary support for complex, enterprise-wide financial and clinical information systems; responsible for design, development, testing, and deployment of AHS functionality for area of responsibility.
10. Recommend and develop solutions to system requirements; collaborate with physicians, nurses, and other groups to create cohesive team approach for development of any medical center information system; collaborate with other medical center project team members to ensure integration of design and functionality.
11. Work across functional boundaries with different constituency groups, e.g. orders, results, clinical documentation, finance, patient billing and patient management to ensure consistency with the AHS functions while also addressing downtime procedures.
12. Works in a self-directed, dynamic, well-organized manner completing deliverables on time, with minimal supervision; demonstrates an ability to perceive and articulate Information Systems goals and objectives in a customer service framework.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's Degree in a relevant field from an accredited college or university preferred.

Minimum Experience: Minimum six years experience in information technology. Health care information systems experience strongly preferred. Clinical credential preferred for clinical system roles. Prior experience implementing a clinical, departmental, hospital, financial, or enterprise information system.

Alameda Health System is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military background.