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The ICE Group in Plano, Texas is looking for a passionate Systems Reliability Engineer (SRE) to manage complex systems and maximize customer satisfaction. The role involves monitoring cluster health and ensuring service availability while being part of a 24/7 support rotation.
Ideal candidates will have at least 4 years of experience, particularly in distributed systems and databases. Strong scripting skills, preferably in Python, are essential for debugging and automation in this fast-paced environment.
We are seeking a well‑rounded Systems Reliability Engineer (SRE) who has a passion for working on complex systems. The right candidate for this position will have good communication as well as technical skills and will work hard to maximize customer satisfaction. The ability to work with cross‑functional teams in a rapidly growing environment is important.
The candidate will be responsible for monitoring cluster health and making sure services are always available. This person will have to be available on support 24/7 on a rotational basis. He/She will actively contribute to internal and external knowledge bases. Responsibilities sometimes require writing tools and scripts to solve customer issues and/or improve support infrastructure.