SRE Support Engineer: Trading-Systems Troubleshooter

Huntress Talent; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

Huntress Talent is looking for an SRE Support Engineer based in New York City. The ideal candidate will possess a strong technical background, with key competencies in Python scripting and SQL. Responsibilities include acting as a product expert, evaluating product capabilities, and providing exceptional customer support in collaboration with technical teams. Candidates should have a bachelor's degree in Computer Science or equivalent, along with four years of related technical support experience. Strong analytical and problem-solving skills are essential.

Qualifications

• 4 years of related technical support experience required.
• Experience with trading systems support is ideal.
• Ability to troubleshoot issues and explain solutions to non-technical users.

Responsibilities

• Act as product expert and resolve all software and hardware issues.
• Evaluate product capabilities and suggest improvements.
• Provide exceptional customer service alongside technical team members.

Skills

Python scripting

SQL

Technical support experience

Project management

Education

Bachelor's degree in Computer Science or equivalent

Job description

Huntress Talent is looking for an SRE Support Engineer based in New York City. The ideal candidate will possess a strong technical background, with key competencies in Python scripting and SQL. Responsibilities include acting as a product expert, evaluating product capabilities, and providing exceptional customer support in collaboration with technical teams. Candidates should have a bachelor's degree in Computer Science or equivalent, along with four years of related technical support experience. Strong analytical and problem-solving skills are essential.