Senior Application Support Engineer (Hybrid/Remote)

AFLAC, INCORPORATED.; Columbus (GA); Híbrido; USD 105 000 - 140 000; Tempo integral

Resumo da oferta

Aflac seeks a Site Reliability Engineer to join our reliability team. You will collaborate with software architects to integrate reliability practices into the SDLC and lead resolution of complex, high-impact incidents, ensuring robust systems across our platforms.

Candidates should have a Bachelor’s degree and at least 4 years of technical application support experience, with Site Reliability Engineering preferred. This hybrid/remote role offers challenging projects and growth opportunities.

Qualificações

• Bachelor's Degree Computer Science, Information Systems, Business Administration or related field
• 4+ years of technical application support work experience
• Or an equivalent combination of education and experience
• Preferred: Site Reliability Engineering experience

Responsabilidades

• Collaborate with software architects to integrate reliability engineering into the SDLC.
• Lead resolution of complex and high-impact incidents.
• Perform deep-dive investigations into systemic issues and develop long-term solutions.
• Optimize failover and redundancy strategies to minimize downtime.
• Develop SLAs, SLOs, and SLIs for critical services and ensure they are met.
• Develop frameworks and tools to reduce manual intervention in operations.
• Mentor junior ASEs, providing guidance on best practices.
• Lead technical discussions and contribute to decision-making processes.
• Work closely with product management to align reliability goals with business objectives.
• Collaborate with security teams to ensure reliability improvements do not compromise security.

Descrição da oferta de emprego

Aflac seeks a Site Reliability Engineer to join our reliability team. You will collaborate with software architects to integrate reliability practices into the SDLC and lead resolution of complex, high-impact incidents, ensuring robust systems across our platforms.

Candidates should have a Bachelor’s degree and at least 4 years of technical application support experience, with Site Reliability Engineering preferred. This hybrid/remote role offers challenging projects and growth opportunities.