Senior Application Engineer

Far East Communications; California; On-site; USD 110,000 - 160,000; Full time

Job summary

Far East Communications is seeking a qualified candidate to provide timely, in-depth support to the entire business team and drive technical excellence in pre-sales activities.

The role involves building training programs for internal and external teams, evaluating sales engineering capabilities, and gathering market feedback to align product and marketing strategies. Domestic travel is required, and a Bachelor’s degree in IT/Network/Engineering is required, with a Master preferred.

Qualifications

• 5+ years of experience in technical support or pre-sales related role with a solution sales model.
• Bachelor degree in IT, Network, Telecom, Engineering or related field; Master preferred.
• Able to travel domestically.

Responsibilities

• Supply qualified and timely support to the whole business team.
• Build up training program to offer qualified training system to internal & external team.
• Evaluate technical capability of sales team and promote consultant sales model.
• Collect application feedback from the market to support product & marketing function.

Skills

Network knowledge

Fiber optic infrastructure

AI/DC experience

Presentation skills

Cross-cultural communication

Team collaboration

Willingness to learn

Under pressure resilience

Education

Bachelor in IT/Network/Telecom/Engineering

Master degree preferred

Job description

• Supply qualified & in time support to the whole business team;
• Build up training program to offer qualify training system to internal & external team;
• Eveluate technical capability of sales team and promote consultant sales model;
• Collect application feedback from the market to support product & marketing function;

Skills and qualification required:

• Plenty application knowledge of network, fiber optical infrastructure, (AI)DC experience is highly preferred;
• +5 years experience in technical support or pre-sales related technical service role with solution sales model;
• Professional presentation skill;
• Good cross-culture communicator and enables collaboration, team player, entrepreneurship mindset;
• Quick learner, strong willing to learn new technology;
• Mature, positive, self-motivated, can work under pressure;
• Able to travel (mainly domestic);
• Bachelor degree in IT, Network, Telecom, Engineering or related, Master degree is preferred.