Senior Application DevOps Engineer, AI & Automation

Devopsroles; Dallas (TX); Hybrid; USD 150,000 - 219,000; Full time

Benefits offered by this job

Health and well‑being programs

401(k) matching

Paid time off and holidays

Job summary

Entrust is seeking a Senior Principal Application DevOps Engineer, AI & Automation for Cloud Services. You will anchor application operations, raise observability, and lead AI‑enabled automation initiatives across deployment, monitoring, and incident response.

You will guide AI‑assisted workflows, ensuring secure, scalable operations with strong collaboration across R&D, AppOps, and leadership. On‑call duties apply.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or an equivalent combination of education and relevant experience.
• 10+ years of experience across software engineering, DevOps, site reliability engineering, application operations, production engineering, or related disciplines.
• Extensive experience supporting enterprise SaaS or distributed microservices applications in production environments.
• Strong software‑development or scripting capability and the ability to read, troubleshoot, and improve application code and automation.
• Hands‑on experience with CI/CD, configuration automation, deployment tooling, source control, and software release practices.
• Demonstrated expertise with application performance monitoring, centralized logging, distributed tracing, alert design, and production diagnostics.
• Experience leading complex incident triage, root cause analysis, and reliability improvements across application and infrastructure boundaries.
• Experience building or integrating AI‑assisted engineering or operations solutions, including agentic AI workflows, AI agents, or tool‑using automation beyond basic code generation or ad hoc analysis.
• Ability to lead through influence, mentor experienced engineers, and deliver meaningful progress in an environment with shared ownership.

Responsibilities

• Own and continuously improve deployment automation, CI/CD pipelines, release engineering practices, and environment promotion processes.
• Establish release standards, deployment validation, post‑deployment assurance, rollback procedures, and production‑readiness criteria.
• Partner with R&D to define clear operational handoffs, ownership boundaries, and support expectations for new and changed capabilities.
• Advance practices such as automated testing, progressive delivery, Blue/Green deployments, controlled cutovers, and automated recovery.
• Reduce manual steps, release risk, and dependency on individual subject matter experts.
• Lead application‑focused triage for complex production incidents and help the team distinguish symptoms from other causes.
• Use logs, metrics, traces, code‑level context, database signals, and deployment history to accelerate diagnosis and recovery.
• Drive root cause analysis and corrective‑action planning for recurring or high‑impact issues.
• Identify reliability risks and translate findings into engineering improvements, automation, monitoring changes, and backlog items.
• Coach Cloud Services engineers in application‑aware troubleshooting and production engineering practices.

Skills

CI/CD tooling

Observability

Incident response

Automation

Mentoring engineers

Education

Bachelor's degree in Computer Science/Software Engineering/Information Technology or equivalent

Tools

Datadog

Splunk

Jenkins

Octopus Deploy

Ansible

Terraform

GitHub

Job description

Entrust is seeking a Senior Principal Application DevOps Engineer, AI & Automation for Cloud Services. You will anchor application operations, raise observability, and lead AI‑enabled automation initiatives across deployment, monitoring, and incident response.

You will guide AI‑assisted workflows, ensuring secure, scalable operations with strong collaboration across R&D, AppOps, and leadership. On‑call duties apply.