Senior Application Analyst, Epic Resolute Professional Billing

University of Iowa; Iowa City (IA); On-site; USD 63,000 - 77,000; Full time

Job summary

The University of Iowa seeks an experienced Senior Application Developer to provide technical leadership for Epic Resolute Professional Billing related systems. You will guide development, configuration, and ongoing maintenance while coordinating with PM groups, vendors, and end users across Iowa.

The role offers remote work within Iowa and requires annual reviews of work arrangements. Salary includes PayGrade 5B with a comprehensive benefits package and substantial vacation and sick leave.

Qualifications

• Extensive experience with tools and toolkits for development and support of applications.
• Experience converting business requirements and logical models into technical design.
• Experience defining changes to and supporting production applications.
• Experience writing or modifying programs that comprise an application system.
• Ability to follow organizational technology practices, standards and procedures.
• 5–7 years in senior developer leadership roles with programming and database knowledge.
• Experience working with end-users to define system requirements and business needs.
• Strong verbal and written communication with technical and non-technical staff.
• Pager duties and 24x7 on-call support are expected.
• Promotes a welcoming and respectful work/academic environment.

Responsibilities

• Collaborate with owners to identify critical functional requirements for new or revised applications.
• Recommend technical design and procedures for new or revised applications.
• Configure and customize applications.
• May write program code or scripts.
• Review application build for efficiency, completeness and correctness.
• Perform unit and integrated testing; develop and maintain testing scripts.
• Review and analyze system problems to identify solutions or referrals.
• Carry a pager and provide after-hours support as required.
• Develop and maintain detailed project plans for development and deployment.
• Document procedures and guidelines for users and for programs/modifications.

Skills

Leadership experience

Communication skills

End-user collaboration

On-call support

Problem solving

Education

Bachelor's in Computer Science or MIS

Tools

Cache

SQL Server

Job description

Provide technical leadership, direction, and technical support for the development, configuration, implementation and ongoing maintenance of Epic System software related to Epic Resolute Professional Billing. This position includes working with Project Management groups, key stakeholders, vendors, contactors, and end users regularly.

This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Position Responsibilities

• Collaborate with application owners to identify critical functional requirements for new or revised applications Obtain and maintain required certification(s)
• Recommend technical design and procedures for new or revised applications.
• Configure and customize applications.
• May write program code or scripts
• Review the application build for efficiency, completeness and correctness.
• Perform unit and integrated testing,
• Develop and maintain testing scripts for execution during special updates and system upgrade cycles.
• Review and analyze system problems to identify solutions and/or make appropriate referrals.
• Carry a pager and provide after-hours support as required and requested.
• Develop and maintain detailed project plans associated with system development, deployment, and ongoing support.
• Develop and maintain documentation to ensure recovery capability, as well as satisfactory and stable performance of the platform(s) and all applications and processes.
• Document system procedure and guidelines for users, as well as programs and program modifications.
• May train users one-on-one or in small group sessions.
• Develop and maintain downtime workflows and procedures
• Provides direction, assignments, feedback, coaching, and counseling to junior staff to assure outcomes are achieved.
• Pay Grade: 5B https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure
• Salary: $70,051 to commensurate – Paygrade 5B
• The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at https://hr.uiowa.edu/benefits
• Percent of Time: 100%
• Location: 3281 Ridgeway Drive, Coralville, IA
• Staff Type: Professional & Scientific
• Type of Position: Regular

Education Requirements

• Bachelor's in Computer Science or MIS or an equivalent combination of education and related application development/support experience.
• Certification must be obtained within 30 days after the corresponding EPIC class ends. In cases where an employee cannot meet this timeframe, they should work with their supervisor to establish an approved plan for completion.

Required Qualifications

• Extensive experience with variety of specific tools and toolkits for development and support of applications
• Knowledge of and extensive experience with activities, tools and techniques for converting business requirements and logical models into a technical application design.
• Knowledge of and extensive experience defining, implementing changes to, and supporting a production application.
• Knowledge of and extensive experience with activities, tasks, practices and deliverables associated with writing and modifying programs that comprise an application system.
• Knowledge and ability to use and administer the organization's technology practices, standards and procedures.
• Experience in the development and/or support of applications used by non-technical customers to support and enhance business processes, typically 5-7 years for Senior Developers in leadership roles including experience with programming tools and a comprehensive understanding of database technologies (e.g., Cache, SOL Server)
• Experience working with end-users to define system requirements and understand business needs.
• Ability to communicate effectively both verbally and in writing with technical and non-technical staff.
• Wearing a pager and providing some 24x7 on-call support.
• Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment.

Desirable Qualifications

• Familiarity with health care revenue cycle practices.
• Experience with hospital/physician billing systems or physician office management systems.
• Epic Resolute Professional Billing or related certification is highly desirable.

Additional Information

• Classification Title: Senior Application Developer
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: Remote within Iowa

Compensation

• Pay Level: 5B

Contact Information

• Organization: Healthcare
• Contact Name: Mike Mullinnix
• Contact Email: Mike-Mullinnix