Senior Application Analyst – Epic Environments

Abbott Laboratories; Alabama; On-site; USD 78,000 - 156,000; Full time

Job summary

Abbott Laboratories seeks an experienced Epic-focused professional to lead change control and environment management for the Data Courier stack in the Madison area. You will collaborate with analysts, project teams, and infrastructure staff to ensure reliable delivery and compliance.

The role requires 5+ years in Epic-related work, certification within 8 weeks, and US work authorization. Candidates should be versed in coordinating complex upgrades and cross-functional collaboration.

Qualifications

• Bachelor’s degree in Computer Science, MIS or related field, or equivalent experience with 4 years in lieu of degree.
• 5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role.
• Certification in Epic software applications within 8 weeks of hire; US work authorization without sponsorship.

Responsibilities

• Lead and facilitate Epic application change control processes and ensure regulatory compliance.
• Partner with analysts and project teams to assess change impacts and risks.
• Troubleshoot Data Courier issues and guide teams.
• Monitor outcomes and drive quality improvements across environments.
• Coordinate environment management across development, testing, training and production.
• Plan upgrades, releases, and version changes; communicate downtimes and availability.

Skills

Epic Data Courier Administration

Epic Security

Epic Bridges

Data Courier tool

Epic environment upgrades

Networking & infrastructure

Education

Bachelor’s degree in Computer Science / MIS or related field

Tools

Epic software certifications

Job description

Position Overview

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

At Abbott Cancer Diagnostics, we're cancer fighters. That's not a tagline, it's the reason we come to work every day. Our mission is to change lives through advances in cancer detection and treatment guidance, and ultimately to help eradicate the disease and the suffering it causes. Everything we build, including the software you'd be leading, exists to move that mission forward.

Essential Duties

• Lead and facilitate Epic application change control processes; ensure compliance with organizational and regulatory requirements.


• Partner with analysts, project teams, operational leaders, and technical teams to assess change impacts and implementation risks.


• Troubleshoot complex Data Courier issues and provide guidance to analysts and project teams.


• Monitor change outcomes and identify opportunities to improve quality, efficiency, and transparency.


• Coordinate environment management activities across development, testing, training, and production environments.


• Plan and oversee environment refreshes, upgrades, releases, and version changes.


• Establish environment schedules and communicate downtime, maintenance windows, and system availability.


• Collaborate with infrastructure, networking, database, and vendor teams to support environment stability and performance.


• Liaise with business systems stakeholders and software vendor’s implementation staff, ensuring alignment of business needs with delivery of systems changes.


• Provide end-user support for issues entered into tracking systems.


• Act as a trusted advisor on Epic deployment, environment, and change management strategy.


• Act as delegate for Applications Manager for incident or problem resolution.


• Provide mentorship for other peers and leadership to solve problems, answer questions, and troubleshoot issues.


• Lead complex initiatives involving multiple applications and stakeholders.


• Participate in incident response and root cause analysis efforts related to application availability.

Other Responsibilities & Eligibility

Ability to work within normal business hours, as well as on-call, with potential for nights and weekends. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Demonstrate flexibility with respect to changing end‑user business needs. Work within a cross functional team. Apply strong problem‑solving skills. Ability and willingness to take ownership of work activities and ensure that they are done in a timely, accurate and efficient manner. Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks and to help others. Ability to communicate information clearly and concisely with project leadership, subject matter experts and key stakeholders. Ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures. Ability and willingness to learn new software applications. Strong analytical skills, business intuition, and organizational ability. Excellent interpersonal and communication skills, ability to operate in a cross functional and complex matrix environment. Adaptable, open to change and able to work in ambiguous situations and respond to new information or unexpected circumstances. Ability to operate telephone system and computer keyboard and printer. Ability to lift up to 10 pounds for approximately 5% of a typical working day. Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day. Ability to comply with any applicable personal protective equipment requirements. Ability to travel approximately 5% of working time.

Minimum Qualifications

Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree. 5+ years of experience developing or configuring technology solutions, either in an application analyst or project delivery role and Subject Matter Expert in one or more of the following areas: patient identification workflows in the healthcare setting, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry. Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire. Authorization to work in the United States without sponsorship. Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Preferred Qualifications

Current certification in Epic Data Courier Administration, Epic Security, or Epic Bridges. Experience using Epic’s Data Courier tool to maintain data integrity between environments. Experience leading large-scale Epic upgrades and environment management activities. Experience working with networking, interfaces, infrastructure, and integrated testing teams. Experience in regulated healthcare, laboratory, or clinical environments.

Equal Employment Opportunity

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request. Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Compensation

The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.

Job Information

JOB FAMILY: Product Development DIVISION: ONCO Cancer Diagnostics LOCATION: United States > Madison : 1 Exact Lane ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 5 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next‑generation diagnostics, life‑changing devices, science‑based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well‑being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.